IT Engineer

LangChain • San Francisco, CA

2d • Onsite

About The Position

At LangChain, our mission is to make intelligent agents ubiquitous. We provide the agent engineering platform and open source frameworks developers need to ship reliable agents fast. Our open source frameworks, LangChain and LangGraph, see over 90+ million downloads per month and help developers build agents with speed and granular control. LangSmith offers observability, evaluation, and deployment for rapid iteration, enabling teams to transform LLM systems into dependable production experiences. LangChain is trusted by millions of developers worldwide and powers AI teams at companies like Replit, Clay, Cloudflare, Harvey, Rippling, Vanta, Workday, and more. About the role We are seeking an early member of our IT team to join us in San Francisco and help establish the foundation of IT at LangChain. You'll have the opportunity to shape our IT strategy and practices from the ground up. The ideal candidate brings startup experience, thrives in ambiguity, loves a good problem, and is excited to build scalable systems that support our global team.

Requirements

• 4+ years of experience in IT engineering and systems administration
• Deep proficiency with Okta and Okta Workflows
• Fluency in at least one general-purpose programming language (Python, JavaScript, or similar) with demonstrated ability to write production-quality scripts and automation
• Versed in the us of REST APIs, webhooks, and API authentication methods; you should be comfortable reading API documentation and building integrations between systems
• Demonstrated ability to build meaningful automations that reduce manual work and improve IT operations
• Experience with IaC using Terraform to manage and provision IT infrastructure and applications
• Strong experience with a modern tech stack that includes Google Workspace, Slack, Notion, Claude, ChatGPT
• Solid understanding of MDM platforms
• Strong networking fundamentals (TCP/IP, DNS, VPNs, firewalls, switching, wireless, LAN/WAN)

Responsibilities

• Build and maintain our IT infrastructure and tech stack that scales with LangChain’s rapid growth
• Drive automation initiatives to reduce toil and improve efficiency using scripts, APIs, and workflow tools
• Implement monitoring and documentation practices that enable operational excellence
• Own our identity strategy, implementing secure, scalable access controls following the principle of least privilege
• Administer Mac fleet using Kandji MDM with focus on security, compliance, and user experience
• Identify and implement security enhancements across our SaaS stack
• Partner with our Security team to drive improvement of our enterprise security posture
• Provide support to employees globally across hardware, software, networking, and IT tools
• Administer and optimize our SaaS stack, managing provisioning, access controls, and lifecycle management
• Deliver great onboarding experiences for new hires, ensuring they have the right hardware, access, and setup so they can be productive from day one

Benefits

• We offer competitive compensation that includes base salary, meaningful equity, and benefits such as health and dental coverage, flexible vacation, a 401(k) plan, and life insurance.
• For team members in the EU and UK, we provide locally competitive benefits aligned with regional norms and regulations.
• Annual salary range: $150,000-$185,000 USD

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees