IT Engineer – Network

Motional • Boston, MA

5h • Hybrid

About The Position

Mission Summary: You will be joining a tight-knit group of IT professionals chartered with providing the best outcomes for our customers. In this role you will be pivotal in how the Motional IT infrastructure functions and how we maintain and improve operational stability and efficiency. You will be at the forefront of ensuring consistent performance of the network at Motional. What you'll be doing: You will maintain software patching, upgrades, and backup processes for all network devices. You will provide support for our infrastructure operations globally by interacting with others to troubleshoot and resolve a variety of issues. You will create technical documentation and runbooks used by other IT members to reduce time to resolution of incidents and service requests. You have the opportunity to review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems If this position interests you and you feel that you meet much of what we require, please apply!

Requirements

• You have performed in an IT networking role for 2-4 years
• You can work effectively with limited oversight
• You can demonstrate experience with technical troubleshooting, diagnosing, and problem-solving
• You’re capable of initiating actions to reduce barriers and leverage the advantages of a diverse team and individual styles, ideas and professional or educational backgrounds.
• You have experience with WAN/LAN/Firewall/Wireless systems with emphasis on Cisco and Palo Alto solutions
• You have some knowledge of network technologies such as SNMP, BGP, LACP, 802.1q, etc
• You have some knowledge of hosting and virtualization technologies such as Hypervisors (VMWare), Windows Servers, Ubuntu Servers, Dell Open Manage, etc.
• You have good verbal/written communications skills and are able to translate technical information into understandable terms to a variety of audiences.

Nice To Haves

• Any basic technical certifications such as Cisco CCNA, VMWare VCP, Palo Alto, Dell and/or AWS are not required but are a plus
• Knowledge of scripting and automation tools, including Python, Ansible, and PowerShell a plus

Responsibilities

• maintain software patching, upgrades, and backup processes for all network devices
• provide support for our infrastructure operations globally by interacting with others to troubleshoot and resolve a variety of issues
• create technical documentation and runbooks used by other IT members to reduce time to resolution of incidents and service requests
• review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems

Benefits

• Exposure to modern and complex infrastructure architecture
• Opportunity for Hybrid work
• Part of a team that works hard but has fun while doing it
• medical
• dental
• vision
• 401k with a company match
• health saving accounts
• life insurance
• pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees