IT Engineer II

EDGEWORTH SECURITY • Coraopolis, PA

1d • $60,000 - $65,000 • Onsite

About The Position

As an IT Engineer, you will be a crucial part of our Information Technology operations, working to ensure the security and integrity of our digital infrastructure. You will monitor our systems, identify system faults, detect potential threats, handle issues, troubleshoot cases, and assist in incident response, playing a pivotal role in maintaining our networking infrastructure and safeguarding our technological ecosystem.

Requirements

• 4+ years of experience in technical support, help desk, and/or network support position
• 1+ years of experience in supporting large-scale network environments
• Strong technical background with specific knowledge in servers or networking
• Strong analytical skills, initiative, and the ability to work under pressure.
• Detail oriented and organized approach while working in a ticketing system

Nice To Haves

• Preferred certifications include MCSA, CCNA, Security+, and/or Network+
• Bachelor’s degree in computer science, Information Security, or a related field is valued but not required

Responsibilities

• Provide Tier 1/2 support for issues across hardware, software, and network systems.
• Collaborate with users and computers to address system and network issues
• Install, configure, and maintain Windows on laptop and desktop
• Investigate and troubleshoot networking, security equipment, and operating system errors.
• Monitor traffic, security alerts, and event logs to detect suspicious or anomalous activities.
• Setting up new users and giving them access to the intranet
• Monitoring and employing the latest security protocols
• Manage user accounts, permissions, and identity/access controls
• Monitoring the local area network (LAN) for threats or errors
• Prepare and maintain detailed reports, documentation, and notation of actions performed.
• Collaborate to Identify opportunities to enhance monitoring and response processes.
• Contributes to the development of playbooks, procedures, training, and documentation.

Benefits

• Top-tier compensation
• Full-time, exempt salary with full benefits (medical, dental, vision, life insurance/AD&D/short-term and long-term disability, 401(k) matching)
• Training & Education Assistance
• Paid Time Off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees