IT Engineer - Disaster Recovery

About the position

The Disaster Recovery and Backup Coordinator is responsible for planning, implementing, and overseeing the organization's disaster recovery (DR) and backup strategies to ensure the integrity, availability, and security of critical data and systems. This role will ensure appropriate measures are in place to recover systems and data during disruptions, disasters, or data loss. The individual will work closely with IT teams, management, and external vendors to ensure compliance with industry standards and internal policies. This position is required to report to the SHI Somerset or SHI Austin office location as determined by SHI management.

Responsibilities

• Develop, maintain, and update disaster recovery plans (DRP) for all critical systems and data.
• Conduct risk assessments and business impact analyses to identify potential threats and vulnerabilities.
• Coordinate with IT teams to ensure DR plans are aligned with infrastructure and network configurations.
• Implement and update disaster recovery strategies to minimize downtime in a disaster.
• Design and implement comprehensive backup and restoration strategies for all systems, data, and applications.
• Ensure regular backups are scheduled, performed, and validated for accuracy and completeness.
• Maintain backup retention policies in line with organizational and regulatory requirements.
• Coordinate and execute regular disaster recovery and backup exercises, including failover and restoration procedure.
• Ensure exercise results are documented and issues are addressed to improve processes.
• Maintain compliance with relevant laws and regulations through regular audits and reporting.
• Collaborate with cross-functional teams to identify critical systems and applications for DR planning.
• Work with vendors, external consultants, and third-party service providers to enhance disaster recovery capabilities.
• Communicate with senior management and key stakeholders to ensure alignment on recovery strategies.
• Provide training and awareness sessions to staff regarding disaster recovery and backup protocols.
• Act as the primary IT point of contact during disaster recovery and backup-related incidents.
• Coordinate disaster recovery efforts to ensure minimal downtime and data loss.
• Work closely with IT teams to troubleshoot and resolve backup failures and system outages.
• Maintain comprehensive documentation of disaster recovery and backup plans, exercise results, and recovery efforts.
• Create detailed reports for management outlining the status of disaster recovery readiness and any gaps in current strategies.

Requirements

• Bachelor's degree in information technology, Computer Science, or related field or equivalent experience.
• 5+ years of experience in disaster recovery, business continuity, backup management, or related IT roles.
• Experience with backup and disaster recovery technologies (e.g., Veeam, Commvault, Zerto, AWS Backup, Azure Backup, Veritas).
• Knowledge of industry standards and best practices (e.g., ISO 22301, NIST).
• Familiar with Disaster Recovery Institute (DRI) best practices.

Nice-to-haves

• Experience with regulatory compliance (e.g., GDPR, HIPAA) is a plus.
• Experience with Disaster Recovery Planning.
• Experience with Backup Management.
• Experience with Risk Analysis and Business Impact Assessments.
• Experience with Data Security and Integrity.
• Experience with Compliance with Industry Standards.
• Experience with Incident Response and Recovery.
• Experience with Project Management.

Benefits

• Medical
• Vision
• Dental
• 401K
• Flexible spending