IT Endpoint Engineer

Fanatics•New York, NY

17h•$130,000 - $140,000

About The Position

At Fanatics, technology enables speed, scale, and a great employee experience. We’re looking for a hands-on IT Endpoint Engineer to help deliver a secure, modern, and reliable endpoint environment across Windows, macOS, and mobile devices. In this role, you’ll own the day-to-day management of our endpoint platforms, ensuring devices are seamlessly deployed, securely configured, and consistently maintained. You’ll partner closely with Service Desk, Security, and Infrastructure teams to improve operational efficiency, strengthen endpoint security, and enhance the employee experience. This is a primarily operational role with opportunities to drive automation, standardization, and continuous improvement as our environment continues to grow.

Requirements

4–7 years of experience in endpoint engineering, device management, or end-user computing.
Hands-on experience with Microsoft Intune and Jamf Pro in an enterprise environment.
Experience managing Windows, macOS, and mobile platforms at scale.
Strong background in application packaging, deployment, and patch management.
Experience supporting endpoint security controls and vulnerability remediation.
Intermediate scripting skills (PowerShell, Bash, or similar).
Familiarity with endpoint protection, vulnerability management, and IT service management platforms.
Strong troubleshooting, documentation, and cross-team communication skills.
A proactive, ownership mindset with a focus on continuous improvement.

Nice To Haves

Microsoft or Jamf certifications
Experience in a fast-paced or high-growth environment
Familiarity with ITIL practices or structured change management

Responsibilities

Administer and support enterprise endpoint platforms including Microsoft Intune and Jamf Pro.
Manage device enrollment, configuration profiles, compliance policies, and lifecycle management across Windows, macOS, iOS, and Android.
Implement and support automated provisioning using Windows Autopilot and Apple Business Manager.
Maintain standardized device configurations and operational documentation.
Package, test, and deploy applications across Windows and macOS environments.
Execute operating system and third-party patching to maintain device health and security.
Monitor deployments, troubleshoot issues, and ensure reliable delivery at scale.
Implement and maintain endpoint security controls including device encryption, hardening baselines, and compliance policies.
Support device compliance and Conditional Access requirements through Entra ID.
Partner with Security teams to identify and remediate endpoint vulnerabilities.
Provide support for complex endpoint issues and perform root cause analysis.
Identify opportunities to improve reliability, reduce manual effort, and enhance the end-user experience.
Develop automation using PowerShell
Collaborate with cross-functional teams to deliver a consistent and secure endpoint environment.