IT ECM System Engineer (Must Reside in Texas)

Randolph-Brooks Federal Credit Union • San Antonio, TX

1d • Hybrid

About The Position

Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT ECM System Engineer to join our amazing IT Content Services team! The IT ECM System Engineer will have the ability to work a hybrid schedule (remote/onsite) after a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas . To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided). Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment. Under direction from the Manager-Enterprise Document Systems, the IT ECM System Engineer will support the user facing and backend solutions of the credit union and maintain server, database and integration components involved in document capture, storage and workflow.

Requirements

• Associate's Degree
• Minimum of three years of job-related work experience
• Installation, maintenance and troubleshooting of server operating systems, web application services and line of business applications in a production environment
• Support Databases updates, reverse lookups and autofill sets
• Help develop websites, API calls, pre-processer and integration from third parties
• Advanced hands-on experience with administering current Microsoft Windows Server operating systems
• Advanced hands-on experience with administering current versions of Microsoft IIS
• Some experience with Java, C#, and ASP.NET development desired
• Ability to communicate complex technical topics with non-technical stakeholders

Nice To Haves

• Hyland OnBase System Administrator Advance Certification – Desired
• Hyland OnBase Workflow Certification – Desired
• DocuSign System Administrator – Desired
• Working knowledge of Kofax, Ephesoft and/or equivalent capture solutions
• Working knowledge of All My Paper, general process flow and file format

Responsibilities

• Install, maintain, troubleshoot systems and software supporting the enterprise content management solutions
• Work with business analysts, web team and stakeholders to review process flow documents for appropriate use of document capture, storage and workflow technologies
• Design and implement workflows in enterprise content management solutions
• Participate in the integration of content management solutions with third party products via API
• Ability to communicate effectively, both verbally and in writing; and to establish/maintain effective working relationships with co-workers, Randolph Brooks Federal Credit Union employees and the general public
• Support for ECM System Administrator, ECM Support Specialist, customer and vendor
• All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees