IT Documentation Specialist

Haigh-Farr Inc • Bedford, NH

9h

About The Position

Summary:
Haigh-Farr is a premier antenna design, manufacturing and test house developing products used across all platforms in the aerospace industry including missions to Mars, the International Space Station and products fielded to the U.S. Military supporting the warfighter. In our over 55-year history we have enjoyed steady, planned growth. In 2026, Haigh-Farr plans to further grow our team and capabilities to meet increasing demand and to expand into new markets and antenna technologies.

Haigh-Farr is seeking an Information Technology Documentation Specialist to create, manage and update technical documentation, including user guides, API documents, and system procedures, among other things, ensuring accuracy and accessibility. The successful candidate will liase between technical teams (developers and engineers) and users, often working with Software Development Lifecycles (SDLC) to maintain documentation, such as SDK guides and product manuals. Key skills include technical writing, content management, and proficiency in tools such as MadCap Flare, FrameMaker, or Confluence. In addition, development of documentation in compliance with regulatory requirements (i.e., CMMC, NISPOM, etc.) will be required.

Requirements

• Ability to write clear, concise and accurate documentation.
• A strong understanding of the technical aspects of the product or system being documented in crucial. This includes knowledge of software, hardware and industry standards.
• Proficiency in document design and information architecture to ensure organized and logically structured complex information. Ability to work with cross-functional teams.
• Bachelor’s Degree in Computer Science or related field.
• U.S. Citizen, with ability to obtain and maintain a security clearance

Responsibilities

• Documentation Development: Creating clear user manuals, FAQs, API documentation, and troubleshooting guides.
• Content Management & Control: Maintaining revision control and managing documentation lifecycles.
• Process Documentation: Writing, updating, and organizing internal procedures, technical specification, and system architecture documents.
• Collaboration: Working with Developers, Engineers, Product Managers, and Quality Assurance Teams to ensure documentation is up-to-date with software releases.
• Tool Proficiency: Using documentation tools and racking tools.
• Other duties may be assigned.

Benefits

• Competitive salary, commensurate with experience and capabilities.
• Health Insurance Plan with Health Reimbursement Feature, Dental, and Vision Insurance.
• Flexible Spending Accounts – Health and Dependent Care
• Company Paid Disability and Group Term Life Insurance
• Paid Vacation, Holidays, and Sick Time.
• 401K with Company match.
• Company Sponsored Social Events.
• Wellness Prevention – Annual In-House Flu Clinic, Gym Membership discount through Medical Plan¬¬¬¬¬¬.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level