IT Disaster Recovery & Cyber Resilience Coordinator

Manulife

4d•Hybrid

About The Position

The Cyber, Security, Risk & Controls (CSRC) organization strengthens how we identify, assess, manage, and report technology risks across the enterprise. As the IT Disaster Recovery & Cyber Resilience Coordinator, you will support key initiatives to ensure information and technology risks are appropriately managed, with a focus on disaster recovery planning, cyber‑resilient architecture, and regulatory alignment. You will partner with global stakeholders to develop, maintain, and test recovery capabilities across critical applications and services. This role provides an opportunity to influence recovery strategies, guide business partners, and drive continuous improvement of the organization’s resilience posture.

Requirements

University degree in Computer Science, Business, Finance, or related field.
7+ years of experience in disaster recovery planning, testing, or resilience roles within a large organization.
Strong technical understanding of systems (client/server), networking, storage, resiliency configurations, cloud recovery patterns, and data replication methods.
Demonstrated project management capability with the ability to lead initiatives, prioritize multiple demands, and work independently or collaboratively.
Ability to influence stakeholders, build strong relationships, and work effectively with senior engineers, vendors, and international partners.

Nice To Haves

Experience with enterprise backup and recovery platforms and cloud‑based recovery solutions (Azure, AWS).
Professional certifications such as ABCP, CBCP, MBCI, MBCP, CISSP, or CISM.
Experience with Veeam or similar cloud‑based backup integrity solutions.
Strong communication and presentation skills, with the ability to deliver training or education sessions to technical and non‑technical groups.
Exposure to regulatory frameworks such as OSFI, SEC, and DORA is an asset.

Responsibilities

Design, implement, and maintain disaster recovery strategies that support business‑critical systems and align with business impact analysis (BIA) requirements, RTO/RPO targets, and regulatory expectations.
Coordinate and lead disaster recovery and cyber‑resilience exercises, including backup verification, crisis simulations, and multi-functional readiness events.
Partner with infrastructure, cloud, and application teams to implement resilient backup strategies, validate recovery architectures (e.g., immutable storage, air‑gapped networks), and support DR readiness across hybrid environments.
Develop and maintain accurate, compliant documentation for application resilience plans, policies, standards, and gap remediation activities across the segment.
Drive continuous improvement of DR and cyber recovery capabilities through maturity assessments, risk analysis, and adoption of modern recovery and validation techniques.

Benefits

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our distributed team, we’ll support you in shaping the future you want to see.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume