IT Director

Journey Group • Sioux Falls, SD

28d • Onsite

About The Position

The IT Director collaborates with the leadership team to develop and execute the company's short and long-term IT strategies. The IT Director is responsible for managing the IT budget, creating, and managing IT policies and procedures, and overseeing the IT department employees. The IT Director will also be responsible for developing and maintaining relationships with key vendors and partners. The vision for this role is to expand a traditional IT services department to be equipped to provide meaningful data allowing business leaders to make informed decisions which provide Journey Group a competitive advantage. This role requires a change agent who can support current operations while driving optimization and continuous improvement. The IT Director must be a bold leader willing to make decisions, own outcomes, and integrate ideas from leadership and business stakeholders.

Requirements

• A bachelor's degree in business, computer science or related field of study, with 10+ years of progressive experience including a proven track record of successful IT projects and implementations, ITIL or other IT service management experience, and at least 5 years' experience in a technology leadership role, or an equivalent combination of education and experience sufficient to successfully perform the essential job duties and responsibilities.
• Strong understanding of current and emerging technologies including ITIL (or similar) processes and best practices, and expert level understanding of Microsoft Office suite products.
• Understands and supports the symbiotic relationship between IT and business. The business is IT's customer.
• Has business knowledge with strong understanding of both cost and revenue.
• Strong project management skills.
• Able to communicate at all levels of the organization and adaptable to many personalities.
• Is skilled at explaining highly technical information to a non-technical audience.
• Able to embrace Journey Group core values and leadership pillars.
• Demonstrates change agent mentality with openness to continuous improvement and optimization initiatives from self, leadership, and business stakeholders.
• Bold leadership style with willingness to make decisions and own outcomes.
• Able to prioritize multiple tasks and meet stringent deadlines.
• Able to think independently and problem solve.
• Able to maintain a high degree of professionalism.
• Has a valid driver's license, safe driving record, and evidence of insurability is required to support employees at construction site locations.
• Must be 18 years of age or older to safely work in a construction environment.

Nice To Haves

• PMP or other project management certification is preferred.
• Experience with the following is strongly preferred: Trimble software products, ProjectMark, Amazon account management, AI tools, estimating and take-off platforms, Oracle Cloud, and Azure.
• Experience in companies with $400M+ revenue or 300+ employees
• Strong project portfolio including ERP implementations, cloud migrations, cybersecurity program development, or digital transformation initiatives.

Responsibilities

• Oversees the daily operations of the IT department, including hiring new employees, performance management, coaching, developing, and mentorship.
• Oversees enterprise IT infrastructure including network architecture,
• Develops relationships with Executive, Divisional and Department leaders to become a trusted advisor, providing strategic vision and thought leadership around technology investments and initiatives.
• Defines, refines, and implements the company's long-term technology strategy and roadmap in alignment with business goals and objectives.
• Develops and implements enterprise-wide technical architecture solutions.
• Fosters a culture of innovation and continuous improvement within the IT department and organization.
• Leads the IT Change Management Process: Establishing objectives, obtaining executive approval, and championing the process throughout the organization through implementation and adoption with a customer service mindset.
• Partners with business leaders to identify high-value use cases for advanced analytics, AI/ML applications, and automation.· Contributes to Journey Group's strategic planning sessions and establishes annual and quarterly strategic initiatives for the IT department.
• Develops and manages the annual technology budget, ensuring cost-effective utilization of resources.
• Leads digital transformation initiatives in conjunction with company initiatives.
• Purchases equipment and oversees projects to ensure they meet requirements and deadlines.
• Develops business cases and ROI analysis for major technology investments.
• Oversees performance of enterprise business systems including ERP, CRM, HRIS and industry-specific applications for organization.
• Leads ERP Optimization initiatives and manages major system upgrades. Migrations, or implementations.
• Ensures integration and data flow between critical business systems.
• Determines whether new technologies can be integrated into existing systems, can automate procedures, improve efficiency, or reduce costs.
• Manages relationships with key technology vendors and partners, negotiates contracts and service level agreements.
• Ensures completeness of the knowledge base and facilitates completion of needed content.
• Prepare the organization to collect and analyze meaningful data to make informed business decisions.
• Partners with Finance to establish IT cost allocation models and chargeback mechanisms.
• Reviews reports, dashboards, and other data from within the organization for accuracy and compliance with company policies.
• Defines and implements the organization's information security program, policies, and procedures based on industry best practices, relevant legislation, and input from employees. Ensures compliance with CMMC cybersecurity requirements for Army Corps of Engineers and other federal contracting agencies.
• Ensures compliance with all relevant laws and regulations, including data privacy and protection requirements.
• Implements enterprise risk management framework for technology risks, including business continuity planning, disaster recovery, and incident response capabilities.
• Maintain cyber insurance readiness and manages relationships with security auditors, penetration testers, and compliance assessors.
• Stays current with industry trends and best practices, sharing knowledge and insights with the team on a regular basis.
• This position will be required to protect operations by keeping information confidential.
• Other duties as assigned.

Benefits

• At Journey Group, we offer a variety of different perks and benefits. We offer competitive pay, annual review with pay increase opportunity, annual bonus, and Spanish/English bilingual premium pay.
• Our comprehensive benefits package includes medical, dental, vision, 401k with a company match, flex spending account, health savings account with a company match, short term disability, employer paid long term disability, along with a wellness program.
• We want our employees to maintain a work life balance, so we offer paid time off, 8 paid holidays, and paid parental leave.
• As an IT Director, you will be eligible for a cell phone allowance and clothing allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director