Southeastern Integrated Care LLC-posted about 1 month ago
Full-time • Manager
Lumberton, NC
11-50 employees

The IT Director maintains knowledge of current IT and telecommunications technology while assisting our customers along with the IT staff. These current and emerging technologies include, but are not limited to, optical transport networks, software-defined networks, wireless, mobility, satellite, ethernet, voice over IP, unified communications, IP/enterprise network infrastructures, and cloud-based services. You will initiate actions to develop new programs and contracts and update existing programs and contracts to ensure the most current technologies and services are being made available to customers. As an ideal candidate, you have proven experience in developing, implementing, and supporting various hardware, software, and network systems and the staff required to perform the needed support.

  • Reviews diagnostics and assesses the functionality and efficiency of systems.
  • Implements security measures.
  • Monitors security certificates and company compliance with requirements
  • Offers technical support to company staff and troubleshoots computer problems.
  • Installs and updates software and hardware as needed.
  • Prepares project status reports by collecting, analyzing, and summarizing information.
  • Meets with prospective clients to determine needed resources and requirements.
  • Defines hardware, software, and network requirements.
  • Maintains and installs networks.
  • Database administration
  • Recovery management.
  • Telecommunications management
  • Identifies and resolves project issues.
  • Understanding of voice over IP. (Vonage)
  • Networking of printers and set up for use
  • New office installation of Internet Services Rack system Cabling Wi-fi repeaters/Extenders Multi port switch boxes Other needs for IT operations VPN
  • Extensive knowledge of various operating systems, hardware, software, and programming languages
  • Excellent problem-solving skills
  • Excellent attention to detail
  • Exceptional troubleshooting abilities
  • Excellent verbal and written communication skills
  • Knowledge of Apple IOS and its implementation
  • Networking, VPN, installations
  • Staff supervising
  • Hand on roll
  • Bachelor’s degree in computer science, information technology, computer engineering, or related field
  • 10+ years of related experience
  • Extensive knowledge of various operating systems, hardware, software, and programming languages, installation of networks
  • Excellent problem-solving skills
  • Excellent attention to detail
  • Exceptional troubleshooting abilities
  • Excellent verbal and written communication skills
  • Master’s degree a plus
  • Must have experience in behavioral health and substance use disorder settings.
  • Familiar with Suboxone and Vivitrol medications.
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