IT Desktop Support Technician
About The Position
Are you interested in gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT career goals align? This opportunity would allow someone to transfer an internship or an IT degree into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support team. This is a great opportunity for someone to get their foot in the door with a local enterprise company. This is also a great opportunity for someone to grow their skills within IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Please apply if you're interested in hearing more abou t the opportunity and if you feel you're capable of completing any of these job duties We are looking to set up interviews as early as next week CompTIA Certifications are desirable for this role Medical, Dental, and Vision Benefits Offered from Day One If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ teksystems.com (no space in email address)
Requirements
- Targeting 1-3 years of IT Support experience
- 100% onsite role
- Has OT available
- Needs to be open to nights and weekends.
Nice To Haves
- Previous Helpdesk or Desktop Support or PC Technician experience is preferred.
- IT certifications are desirable for this role.
- CompTIA Certifications are desirable for this role
Responsibilities
- Deskside support, walk-up bar deskside support hands-on, sit on help desk taking intake calls, base line troubleshooting, hardware/software issues
- Manage AD/User accounts and requests using Admin.net
- Refresh PCs and complete data transfers USMT and MigWiz
- Perform Daily system checks including plant data centers, VMs and servers
- Troubleshooting plant network systems and infrastructure
- Assist with all onsite PC/printer maintenance and hardware issues
- Processing access requests for FIS, PFS, email, and other systems
- Deploying software packages/updates to multiple PC configurations
- Tool disconnects and reconnects through the PFCS system
Benefits
- Medical, Dental, and Vision Benefits Offered from Day One
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
