IT Desktop Support Tech

Prospect Medical Holdings

314d

About The Position

The PC Technician I supports and maintains in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance.

Requirements

• One to two (1-2) years of experience in the field or in a related area.
• Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
• High school diploma or GED.
• Associate's degree in a related area preferred.

Responsibilities

• Troubleshoots problem areas in a timely and accurate fashion, and provide end user training and assistance where required.
• Assists in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.
• Accurately documents instances of hardware failure, repair, installation, and removal.
• Assists in developing long-term strategies and capacity planning for meeting future computer hardware needs.
• Support development and implementation of new computer projects and new hardware installations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED