IT Design Desk Engineer

ExecutechSacramento, CA
8d

About The Position

We are seeking a skilled and detail-oriented Design Desk Engineer to join our team at Executech! The IT Design Desk Engineer plays a critical role in bridging sales, engineering, and service delivery by developing accurate, scalable, and standards-aligned technical designs and proposals. This role supports pre-sales engagements, scopes new projects, assists in technology planning, and ensures that services quoted align with company best practices, vendor standards, and partner needs. They serve as a technical consultant who translates partner business requirements into actionable, cost-effective solutions while adhering to established frameworks, compliance requirements, and internal capabilities. The ideal candidate will have a background in IT infrastructure and process design, with a focus on creating and optimizing solutions for a wide range of clients involving collaboration to meet specific needs including cloud services, network management, security solutions, and more.

Requirements

  • 5+ years of IT experience in MSP, systems integrator, or IT consulting environment.
  • Strong background in infrastructure, cloud, networking, and security solution design.
  • Proven experience scoping and pricing IT projects (hardware, software, services).
  • Familiarity with MSP stack tools (e.g., ConnectWise CPQ, IT Glue, Lifecycle Insights) preferred.
  • Experience working cross-functionally with service delivery teams and account managers.
  • Proficiency in Microsoft 365, Azure, and hybrid cloud environments.
  • Strong understanding of networking, firewalls, VPNs, and security solutions.
  • Knowledge of backup, disaster recovery, and business continuity planning.
  • Ability to design workstation/server refreshes, cloud migrations, and compliance-driven solutions (CMMC, NIST, HIPAA).
  • Comfort with licensing, vendor programs, and technology procurement.
  • Ability to translate technical solutions into business value for non-technical stakeholders.
  • Strong financial acumen: project costing, margin analysis, ROI presentation.
  • Skilled in producing clear statements of work (SOWs) and proposals.
  • Excellent collaboration skills with PSMs, TAMs, and ProServ Team.
  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field preferred.
  • Equivalent experience in solution design, architecture, or pre-sales engineering will be considered.

Nice To Haves

  • Microsoft Certified: Azure Solutions Architect Expert or AZ-305.
  • CompTIA Security+, Network+, or equivalent security/networking certifications.
  • VMware VCP, Cisco CCNA/CCNP, or Sophos certifications.
  • ITIL 4 Foundation for process alignment.

Responsibilities

  • Collaborate with PSMs, TAM’s and ProServ to design infrastructure and technology solutions that meet partner objectives.
  • Create and maintain design packages, Scopes of Work (SOW), and Bill of Materials (BOM) for projects and upgrades.
  • Standardize recurring project types (onboarding, server replacements, firewall upgrades, etc.) with templates and automation.
  • Interface with vendors and distributors to ensure solutions are cost-effective, compatible, and technically sound.
  • Validate compatibility of proposed designs with partner environments (licensing, networking, hardware lifecycle, etc.).
  • Assist in documenting and improving internal design standards and solution frameworks.
  • Support escalations related to design assumptions, change requests, and vendor issues.
  • Participate in post-mortem reviews to continuously improve templates, Standard Operating Procedures (SOPs), and design governance.
  • Maintain current technical expertise by earning two pre-approved technical certifications annually, ensuring continued proficiency with evolving technologies and industry best practices.
  • Perform other duties as assigned or otherwise identified.
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