IT Deployment Technician-Temporary

Horace Mann • Springfield, IL

277d • $17

About The Position

This is a temporary, on-site position that will begin as soon as possible and is estimated to run through the end of August. Horace Mann is currently seeking a IT Deployment Technician to support our Windows 11 migration efforts. We are specifically looking for an individual with the ability to assist users with printer installations remotely, over the phone. Schedule: Monday through Friday, 8:00 AM - 4:40 PM CST.

Requirements

• Degree or diploma in a computer-related program at an accredited technical college
• Familiarity with printer installation and configuration (both local and network)
• Experience in a desktop computing support role is preferred, with preference given to candidates with over 1 year of relevant experience
• Good knowledge of IT concepts and overall strategies, methodologies, practices & procedures
• Some exposure to network components such as switches, firewalls and Wi-Fi access points
• Strong organizational and time management skills
• Strong analytical and problem resolution skills
• Excellent written and verbal communication skills
• Detail oriented, customer service focused, and good interpersonal skills
• Punctual and dependable, with a professional attitude

Nice To Haves

• Highly desirable if you have experience using PXE or Server Based Imaging with to install Windows 11 onto new computers

Responsibilities

• Monitor and manage a calendar of scheduled printer installation appointments
• Provide remote assistance for printer setup and troubleshooting
• Support device imaging, hardware unpacking, and repackaging as needed
• Assist with Windows 11 migration tasks
• Help with imaging computers as part of the deployment process
• Assist with unboxing and re-boxing hardware as needed

Benefits

• Pay Rate: $17.00/hr
• Salary is commensurate to experience, location, etc.

What This Job Offers

• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Associate degree