IT Data Solutions Develop Associate

American Addiction Centers • Winston-Salem, NC

106d • $32 - $48

About The Position

The position is focused on analyzing, developing, and improving Business Intelligence (BI) solutions to meet the needs of the business. The role involves collaboration with operations teams to design and document metrics that align with strategic objectives, ensuring effective use of data. The incumbent will support the translation of business requirements into well-designed BI solutions that meet organizational goals and provide accurate documentation for all tasks, adhering to industry standards. Additionally, the role includes providing support for BI solutions, managing project work, and educating users on reporting tools. The position also requires participation in an on-call pool within the IT ticketing system and supporting go-live implementations. Continuous professional development is encouraged, with a focus on maintaining awareness of healthcare environments, EHR technology, and informatics trends.

Requirements

• Epic certification(s) in relevant Cogito/reporting application (status of Certified or Accredited) to be obtained within 5 months of starting first Epic class.
• Bachelor's degree in Computer Science or a related field, or equivalent work experience.
• Equivalent experience in Epic applications and SQL report writing required without a degree.
• SQL report writing experience preferred.

Nice To Haves

• Demonstrate analytical and logical thinking, creativity, communication skills.
• Team player with a positive attitude and strong commitment to customer service.
• Understanding or proficient with database querying and query design.
• Knowledge of BI tools.
• Broad based knowledge and understanding in both hardware and software.
• Proficient with Microsoft products.
• Understanding of EHR workflows and reporting.
• Understanding or proficient with data visualization concepts.

Responsibilities

• Analyze, develop, and improve BI solutions to meet business needs.
• Collaborate with operations teams to design and document metrics that align with strategic objectives.
• Support the translation of business requirements into well-designed BI solutions.
• Provide accurate and complete documentation for all tasks, following industry standards.
• Provide support for BI solutions, including problem analysis, design, implementation, and testing.
• Manage project work and requests using appropriate tools and methodologies.
• Support training and educating users on reporting tools and support upgrades/changes in all phases.
• Participate in reporting team on-call pool within the IT ticketing system and support go live/implementations.
• Seek ways to improve professional skills by maintaining awareness of healthcare environment, EHR technology, and informatics trends.
• Complete projects, requests and work that advance EHR and BI skills.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees