Responsible for supporting the IT Manager in the daily and long-term tasks of the department. The Bowmar IT function encompasses a full spectrum of IT responsibilities from infrastructure through software deployment and maintenance. Essential Duties & Responsibilities Assist in the operation and administration of the Government cloud environment. Maintain compliance with the CMMC program and address vulnerabilities identified by our SOC team. Assist with SharePoint, OneDrive, Multi-Factor Authentication, Switch configuration, and the ERP system. Perform a variety of moderately complex IT support duties to ensure smooth delivery of technology services. Provide user and desktop support (hardware and software), including helpdesk and data management. Set up, install, and configure personal computer hardware and software. Troubleshoot, diagnose problems, and implement corrective action within prescribed guidelines and/or escalate as appropriate. Assist in the preparation, writing, and roll out of IT processes and procedures. Provide user training on new applications, processes, and procedures. The above list reflects the general details considered necessary to describe the principal function of the job identified and shall not be construed as a detailed description of all the work requirements that may be inherent in this job. Core Competencies: These competencies are identified by Bowmar leadership and should be demonstrated by all employees across the enterprise. Bowmar Core competencies are listed below: Integrity Accountability Proactivity Honesty Position Specific Competencies: Competencies that are identified by Bowmar leadership and are unique to the position and necessary for the individual to successfully accomplish the position’s functions. Attention to Detail Decisiveness Technical Expertise Communication Analytical Thinking Teamwork
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees