AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. Responsibilities As a ITSM IT/Cyber Process Developer and Manager with AMERICAN SYSTEMS you will have the opportunity to do the following: Ensure all Inforation Technology and cyber business processes are documented and executed in accordance with policy. Identifies process issues for improvement, creates and implements new Information Technology or cyber processes to mitigate risks. Maps business process using workflow diagrams, capturing decision metrics, and validating requirements. Evaluate current Information Technology workflows to identify inefficiencies and areas for improvement. Develop new Information Technology processes and optimize existing ones to streamline operations and enhance productivity. Create detailed Information Technology process documentation and training materials to ensure compliance and facilitate understanding among team members. Track and assess the performance of implemented processes to ensure they meet organizational goals and compliance standards. Work closely with various departments to understand their needs and ensure that process improvements align with Inforamation Technology business objectives.
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Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Education Level
High school or GED
Number of Employees
1,001-5,000 employees