IT Core Services Infrastructure Engineer (Must Reside in Texas)

Randolph-Brooks Federal Credit Union•San Antonio, TX

20h•Hybrid

About The Position

Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Core Service Infrastructure Engineer to join our amazing IT Core Services team! IT Core Services Infrastructure Engineer will have the ability to work a hybrid schedule (remote/onsite) after a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas . To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided). Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment. The IT Core Services Infrastructure Engineer will be working autonomously, oversees the management, planning, development, design, and enhancement of the core banking system, FinTech applications, RPA platform, and dev-ops systems associated with these platforms. Perform strategic evaluations of current software systems to uncover potential for automation and innovation; conduct diagnostic testing and software installations; handle after-hours service calls; and carry out related responsibilities as necessary.

Requirements

Associate’s degree in a closely related field
In lieu of associate’s degree, two years of related experience and two years server/application support or development experience working with a server/application administration team
Minimum of one year job related work experience
Experience working in the financial industry
Knowledge of server software packages/operating systems
Basic knowledge of MS infrastructure services (Active Directory, Group Policy, DHCP, IIS and DNS) and how those services support/ interact with applications and systems
Knowledge of SQL and oracle as well as basic network knowledge
Ability to communicate effectively (verbal/written); ability to establish and maintain effective working relationships with other RBFCU employees

Nice To Haves

Bachelor’s Degree in a closely related field
Maintain working knowledge of network, data center, and financial services system operations management
Hands on experience with FiServ/Open Solutions DNA; experience with tMagic, DNA Publisher and for DNA CMC

Responsibilities

Provides Level 3 technical support and design of several complex systems/platforms, including the core banking platform, RPA platform, ETMS, Check processing system, reports/CRM system, Dev-ops system, Batch automation system, LOS api integration system, Loan integration platforms, Strategic Marketing Platforms, and all non-prod core environments.
Provides 24x7 on-call support for these systems
Administer an enterprise N-tier application with IIS, .NET, and Oracle components supporting end users and custom and commercial application interfaces
Design, develop, modify, implement, and support software components at any layer in the software stack
Monitors transaction logs and modifies programs to provide maximum efficiency to Identify, communicate, and manage risks with associated with projects
Provide technical expertise for high-level systems. Evaluation, design, integration, documentation, and implementation of very complex applications
Support the transition of strategic application projects from inception to realization including development of business cases
Identify opportunities to upgrade, stabilize or improve existing infrastructure services to ensure on-going high performance and supportability, and evaluate emerging technologies
All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)

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