IT Consumer Digital Platforms Manager

American Honda Motor Company • Torrance, CA

161d • $101,600 - $152,400 • Remote

About The Position

This role at Honda is in the Consumer Digital Platforms Unit within the IT Dept. Your goal will be to provide seamless, sustainable, and innovative solutions that exceed expectations and drive trust and satisfaction with our Customer Experience digital services. We are seeking a highly skilled and experienced Team Manager to join our IT Consumer Digital Platforms team. The ideal candidate will have a strong background in IT/Software Development including Agile Project and Program Management in a complex environment, with hands-on experience in managing multiple IT teams and projects simultaneously, collaborating closely with business users and partner agencies.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred.
• 5 or more years of experience managing and delivering technology projects and products.
• 5 or more years of experience in delivering technology solutions that are Consumer Facing or Impacting Consumer Experience, leading development teams from inception to implementation.
• Experience in waterfall and agile methodologies.
• Experience with Microsoft Office suite (PowerPoint, Excel, Word).
• Experience Managing team(s) of 5+ resources.
• Strong understanding of CRM systems (e.g. - Salesforce, HubSpot, Zoho, etc.).
• Understanding of Salesforce eco-system.
• APIs and webservices.
• Understanding of Offers and Incentives.
• Understanding of Lead Management processes.
• Experience working on databases and ETL processes.

Responsibilities

• Provide strategic direction and guidance to team leads and project managers, ensuring projects are delivered on time, within budget, and meet quality standards.
• Lead and oversee teams responsible for designing, delivering, and solutions across various platforms.
• Act as a liaison between business stakeholders and technical teams, translating business requirements into technical solutions and vice versa.
• Collaborate closely with cross-teams to ensure alignment to achieve common goals and successful project execution.
• Manage vendor relationships and third-party service providers, ensuring adherence to SLAs and contractual agreements.
• Drive continuous improvement initiatives to optimize processes, enhance efficiency, and deliver maximum value to the organization.
• Stay abreast of industry trends and emerging technologies, providing recommendations and insights for future initiatives.
• Mentor and coach team members, fostering a culture of collaboration, innovation, and accountability.

Benefits

• Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
• Regional Bonus (when applicable)
• Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)
• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
• Paid time off, including vacation, holidays, shutdown
• Company Paid Short-Term and Long-Term Disability
• 401(K) Plan with company match + additional contribution
• Advancement Opportunities
• Career Mobility
• Education Reimbursement for Continued Learning
• Training and Development Programs
• Lifestyle Account
• Childcare Reimbursement Account
• Elder Care Support
• Tuition Assistance & Student Loan Repayment
• Wellbeing Program
• Community Service and Engagement Programs
• Product Programs
• Free Drinks Onsite

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree