IT Consultant II Solutions

Kaiser Permanente • Pasadena, CA

293d • $120,700 - $156,200 • Hybrid

About The Position

In addition to the responsibilities listed below, this position is responsible for providing support for customers (users), and assigned applications and/or information systems, including software implementation, integration, configuration, and testing. Additional responsibilities also include supporting solution design, researching how to help translate requirements into workable technical solutions, and supporting the evaluation of third-party vendors as directed.

Requirements

• Bachelors degree in Business Administration, Computer Science, CIS or related field.
• Minimum of Six (6) years experience in IT consulting, business analysis, or a related field.
• Additional equivalent work experience may be substituted for the degree requirement.

Nice To Haves

• Two (2) years experience in software or system testing across multiple IT environments.
• Two (2) years software or application development experience.

Responsibilities

• Completes work assignments and supports business-specific projects by applying expertise in subject area.
• Supports the development of work plans to meet business priorities and deadlines.
• Ensures team follows all procedures and policies.
• Coordinates and assigns resources to accomplish priorities and deadlines.
• Collaborates cross-functionally to make effective business decisions.
• Solves complex problems and escalates high priority issues or risks, as appropriate.
• Recognizes and capitalizes on improvement opportunities.
• Practices self-development and promotes learning in others.
• Proactively provides information, resources, advice, and expertise with coworkers and customers.
• Builds relationships with cross-functional stakeholders.
• Influences others through technical explanations and examples.
• Adapts to competing demands and new responsibilities.
• Listens and responds to, seeks, and addresses performance feedback.
• Provides feedback to others and managers.
• Creates and executes plans to capitalize on strengths and develop weaknesses.
• Supports team collaboration and adapts to and learns from change, difficulties, and feedback.
• Develops requirements for complex process or system solutions within assigned business domain(s).
• Interfaces with stakeholders and appropriate IT teams.
• Leads junior team members in the development process as appropriate.
• Leverages multiple business requirements gathering methodologies.
• Develops and documents comprehensive business cases to assess costs, benefits, ROI, and TCO of proposed solutions.
• Provides insight and supports the evolution of applications, systems, and/or processes.
• Maps current state against future state processes.
• Identifies the impact of requirements on upstream and downstream solution components.
• Provides recommendations to management and business stakeholders.
• Identifies and validates value gaps and opportunities for process enhancements or efficiencies.
• Supports solution design by providing insight at design sessions with IT teams.
• Identifies and recommends additional data and/or services needed.
• Participates in evaluating third-party vendors as directed.
• Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes.
• Recommends regional and/or national process improvements.

Benefits

• Market competitive total rewards package.
• Commitment to pay equity and transparency.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree