IT Consultant I - UXD, PeopleSoft 9.2, PM

Kaiser Permanente • Pasadena, CA

227d

About The Position

This position is not a developer role but requires overseeing PeopleSoft modules and supporting the team in various system-related production support, enhancements, and projects. The candidate will troubleshoot issues and develop system solutions in collaboration with KPIT and non-technical stakeholders. The core responsibility is to work with KPIT and users to develop, enhance, and maintain system solutions that support the Physician HR processes. The MDPeople/Taleo team is part of the SCPMG Permanente Human Resource Systems team, consisting of 8 members. The department manages various HR systems to provide SCPMG Physicians with Compensation, Payroll, Benefits, Recruitment, and other HR-related services. The team specifically manages the MDPeople (PeopleSoft) and Taleo Recruiting platforms. The role requires maintaining an understanding of user behaviors, needs, and motivations through observation techniques, task analysis, and feedback methodologies. The candidate will also develop basic prototypes or rudimentary working models of products or information systems, illustrating functionalities, interactions, and user options. Responsibilities include creating annotated comps, design assets, and specifications for implementation, as well as performing basic UI/UX product or system evaluations, delineating design defects, developing standards and guidelines, and publishing on-brand reusable components.

Requirements

• Minimum two (2) years UXD experience.
• Bachelor's degree in Business Administration, Computer Science, CIS or related field.
• Minimum three (3) years experience in IT consulting, business analysis, or a related field.
• Additional equivalent work experience may be substituted for the degree requirement.

Responsibilities

• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines.
• Follows procedures and policies, applying data and resources to support projects or initiatives.
• Collaborates with others, often cross-functionally, to solve business problems.
• Supports the completion of priorities, deadlines, and expectations; communicates progress and information.
• Identifies and recommends ways to address improvement opportunities; escalates issues or risks as appropriate.
• Pursues self-development and effective relationships with others by sharing resources, information, and knowledge.
• Develops requirements for process or system solutions by interfacing with stakeholders and IT teams.
• Executes requirements gathering methodologies to identify business, functional, and non-functional requirements.
• Assists in the development and documentation of comprehensive business cases to assess costs, benefits, ROI, and TCO of proposed solutions.
• Supports the evolution of applications, systems, and/or processes to a desired future state by understanding current processes.
• Maps current state against future state processes and identifies the impact of requirements on solution components.
• Provides recommendations on how to integrate requirements with current systems and business processes.
• Identifies value gaps and opportunities for process enhancements or efficiencies.
• Supports solution design by researching how to translate requirements into workable business solutions.
• Identifies and recommends additional data and/or services needed to address key business issues.
• Supports the evaluation of third-party vendors as directed.
• Recommends process improvements that align with sustainable best practices and business goals.
• Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes.

What This Job Offers

• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree