IT Compliance Analyst - Senior/ Consultant

APS•Phoenix, AZ

29d•Remote

About The Position

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together. At APS, we’re committed to operational excellence and compliance across our technology landscape. As a Business Operations Analyst Senior / Consultant, you’ll play a critical role in ensuring secure, efficient, and compliant business operations. Your work helps safeguard systems, streamline processes, and deliver insights that drive smarter decisions. You’ll drive key initiatives focused on IT cyber and audit compliance readiness and performance, process improvement, and continuous enhancement of compliance practices. In this role, you’ll champion the adoption of best practices and lead projects across IT that strengthen our compliance posture and support ongoing operational excellence.

Requirements

Operational Expertise: Strong understanding of business operations, processes, and IT systems.
Analytical Skills: Ability to interpret data, identify trends, and recommend actionable solutions.
Compliance Knowledge: Familiarity with regulatory requirements and system security best practices.
Project Leadership: Experience managing projects with moderate to complex scope and budgets.
Collaborative Communicator: Skilled at working across teams and presenting findings clearly.
Continuous Learner: Passion for staying current with industry standards and emerging technologies.
BS/BA equivalency or an equivalent combination of four years relevant work experience and relevant college coursework in business, information technology or a related area.
PLUS five (5) years of progressively responsible experience where strong understanding of business unit operations, business unit systems, database design, structure, functions and work processes and experience with database tools is obtained.
BS/BA equivalency or an equivalent combination of four years relevant work experience and relevant college coursework in business, information technology or a related area.
PLUS eight (8) years of progressively responsible experience where a strong understanding of business unit operations, business unit systems, database design, structure, functions and work processes and experience with database tools has been obtained.
Demonstrated knowledge of business processes and operational knowledge including functions, procedures, processes, and computer systems.
Ability to identify process improvement opportunities, gaps, data analysis and recommended solutions which tie functional needs to technology solutions.
Demonstrated project/team experience and ability to prioritize work.
Ability to review data, see relationships and patterns, as well as possess strong analytical, communication, interpersonal and organizational skills.
Experience in managing projects and identifying and resolving issues.
Expertise in PC applications including advanced skill level in Microsoft Excel, Access, Word.
Requires proficient knowledge of emerging practices and technologies used within the business area.
Knowledge of applicable federal and state laws, regulations, and standards impacting business areas.
Demonstrated communication skills, both verbal and written.

Responsibilities

Analyze & Improve: Evaluate processes and systems to identify opportunities for efficiency and effectiveness to meet compliance objectives.
Lead Projects: Drive cross-departmental initiatives focused on process and system improvements.
Ensure Security & Compliance: Proactively monitor performance, identify potential risks, and work to ensure regulatory compliance.
Develop Reports: Create and maintain accurate reports and dashboards to support business decisions.
Collaborate: Partner with IT and business teams to implement solutions that maximize organizational effectiveness.
Mentor: Support and guide less tenured team members in developing their skills.
Participates or leads projects to identify and define business needs and objectives through research and fact finding combined with a good understanding of business functions, systems, and industry requirements.
Researches, analyzes, and resolves routine to complex business/operational problems within the business units.Interfaces with IT, Systems Analysts, Cybersecurity or vendors to resolve issues as necessary.Follows up to ensure timely resolution of problems and ensure customer satisfaction.
Participates in or oversees analysis, planning, and implementation of enhancements to new and existing processes, which may include new systems and/or enhancements to existing systems.Ability to gather and write moderate requirements based on business needs with consideration of business goals and future needs.
Provides input and gathers functional requirements, policy/procedure interpretation, and future business system needs. For smaller projects, may coordinate assigned phases of project planning and execution, including estimating resources and tasks, creating, managing and controlling project schedules and resources.
Using quantitative metrics, analyze process designs, workflows, and suggests process improvement initiatives, which may include potential technology solutions to streamline, automate, and/or improve process efficiencies.
With limited direction, coordinates and participates in the development of effective business cases using sound cost/benefit analysis.Keeps apprised of current and emerging trends for business unit.
Provides operational support for business area and multiple systems including, but not limited to, researching and resolving system problems, gap analysis, training identification and delivery, and data integrity audits.
Writes, maintains, and supports a variety of reports or queries utilizing appropriate reporting tools.Assists in the development of standard and complex reports for business unit.Assists in the development and maintenance of standardized business reporting protocol and ensures data integrity and consistency in all reporting aspects.
May monitor and track business goals, activities, performance monitoring, and issues for an assigned unit(s) to keep management apprised of business unit activities.
Actively shares knowledge of business/technical environment, priorities, and processes to less tenured personnel.
Conducts research, performs data analysis, and reports findings through formal presentations.
Participates in project assignments as a lead or a key member.Responsible for coordinating activities within the business areas.Direct areas of project responsibility to include needs analysis, scope definition, testing strategy, implementation, and user acceptance.May support application/system training to functional users.
May be responsible for ensuring appropriate data security controls including process and system documentation.
Maintains documentation of processes, guidelines, tools, procedures, and training aids required to support business unit.
May participate in the planning, development, and administration of business unit's budget functions.