IT Business Systems Analyst Coordinator-Behavioral Health

State of Nebraska-posted 3 days ago

Full-time • Mid Level

Onsite • Lincoln, NE

101-250 employees

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The Division of Behavioral Health seeks an IT Business System Analyst/Coordinator to manage and coordinate the functionality, upgrades, integration, and upkeep of its systems and application. The Analyst/Coordinator will provide essential system support for Behavioral Health data systems. The analyst also serves as a liaison between system end users, regional partners, the division, and system application developers. The Analyst/Coordinator will serve as the business process lead for the Division of Behavioral Health and assume the responsibilities associated with multiple web-based systems and applications. This position requires strong customer service, technical system knowledge, and performance of business process analysis and design. This is an in-person, office-based position at the State Office Building in Lincoln, Nebraska. Hybrid or remote work are not available.

Prepare and provide demonstrations, trainings, and/or presentations to a wide variety of internal and external audiences
Elicit business requirements from DBH teams (Clinical, Data, Fiscal, Network, and Prevention), subject matter experts, super users, and stakeholders
The ability to define, document, analyze and prioritize requirements
The ability to break these requirements down into workable user stories
Write functional specifications
Ensure the development of common standards, tools, and reports
Translate requests and issues into actionable development tasks
Define modifications to technical applications based on user needs
Research, evaluate, and make recommendations towards reporting, analytic and business intelligent tools
Establish and maintain positive working relationships with super users (regional and providers), DBH Teams (Clinical, Data, Fiscal, Network, and Prevention) and vendors, including individuals who are supervised by others
Collaborate with others to analyze information needs and functional requirements to deliver/request the following artifacts: Scenarios, Use cases, GUI, screens, reports, and interfaces
Collaborate with vendors and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
Identify and solve problems and system issues with or without assistance and guidance
Serve a key role for system development, testing, troubleshooting, implementations, upgrades, and maintenance activities as needed
Serve as the primary point of contact on workflow and design related questions for DBH systems
Serve as a liaison between stakeholders, DBH Management, vendors, and procurement
Ensure timely implementation with attention to defining business requirements, providing feedback to developers and testing functionality as it is created
Consult with vendors, DBH Management, System Developers, and technical staff to ensure the functionality of each DBH system consistent with needs and adherence to laws and regulations.

Experience in the analysis of business processes and system requirements, and the creation of business process solutions for large-scale business system applications.

MA degree preferred, but BA/BS with experience will be considered.
Education and experience in analyses of business systems processes and data system requirements; ability to create and manage business process solutions for behavioral health system applications.
Experience overseeing at least one business system and the ability to communicate and make frequent presentations to a variety of stakeholders from end users to leadership.

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.
Your paycheck is just part of your total compensation.
For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

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