IT Business Systems Administrator

Trace-A-Matic Corporation-posted 27 days ago
Full-time • Mid Level
Onsite • Brookfield, WI
251-500 employees
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Ready to make an impact? Join a stable and growing organization where your career can flourish! If you're excited about new opportunities, keep reading! At Trace-A-Matic, our people are our greatest assets! We offer a friendly, clean, and safe work environment where everyone can thrive. Our mission is to achieve excellence in complex precision machined components and ensure customer satisfaction. Plus, we have a fantastic Gainsharing program: when the company profits, we share 50% with our employees, paid out quarterly! Trace-A-Matic offers: 10 Paid Holidays Service-Based PTO Medical, dental, vision insurance 401k with company contribution Gainsharing Exciting, fast-paced environment On-site Fitness Center & Medical Clinic Weekly Pay Performance Merit Raises Climate Controlled Environment Position Overview: The IT Business Systems Administrator plays an integral role in ensuring the technological frameworks with the organization are aligned with its overall business strategies. The role requires a unique blend of technical expertise and business acumen, enabling the manager to translate technical concepts into actionable business strategies.

  • Maintain, update, and upgrade the ERP system. (Epicor Kinetics, and Jobboss)
  • Create and modify SSRS reports per users' needs.
  • Maintain, modify, and upgrade the SQL database.
  • Checking computer hardware (HDD, mouse, keyboards etc.) to ensure functionality.
  • Setting up workstations with computers and necessary peripheral devices
  • Provide PC support for users, including installing software and system upgrades, providing hardware support, providing internet access, managing anti-virus, and helping train people on new software.
  • Set security levels for users that are appropriate for their jobs. Ensure all data is being backed up.
  • Familiarity with Wide-Area-Networks, various routers and hubs and communication methods including fiber optics, and wireless communication is required.
  • Working knowledge of Scale Computing is helpful.
  • Manage internet access, restrict users to appropriate sites, and provide e-mail capabilities. Maintain knowledge of various broadband internet options.
  • Develop and maintain local networks in ways that optimize performance.
  • Ensure security and privacy of networks and computer systems.
  • Provide orientation and guidance to users on how to operate new software and computer equipment.
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Oversee the implementation and maintenance of business software systems to ensure they meet organizational needs.
  • Liaise between business departments and IT to translate business needs into technical requirements.
  • Design and enforce policies and procedures for the use of business systems to ensure data integrity and security.
  • Coordinate the training of staff on new systems and software to ensure efficient use and adoption.
  • Evaluate and select vendors for business systems solutions, negotiating contracts and managing relationships.
  • Lead the troubleshooting and resolution of system-related issues, ensuring minimal disruption to business operations.
  • Conduct post-implementation reviews to assess the success of business systems projects and identify areas for improvement.
  • Aligns technology and business processes with the company’s long-term goals.
  • Through analytical and design expertise, a Business Systems Manager reevaluates and redesigns workflows, systems, and processes for significant improvements in cost, quality, service and speed.
  • Engage with internal and external stakeholders to align system implementations and updates with organizational goals and user needs.
  • Analyze results of system and integrated testing in conjunction with business stakeholders to ensure that all business requirements are met.
  • Other duties as needed
  • Strong SQL management and query skills
  • Good Knowledge of ERP systems similar to Epicor and Jobboss.
  • Demonstrated customer service skills and communication skills.
  • Excellent diagnostic and problem-solving skills.
  • Excellent communication ability
  • Outstanding organizational and time-management skills
  • In-depth understanding of diverse computer systems and networks.
  • Associate’s degree or two year program with certification in Information systems and three years of experience.
  • SQL experience, proven experience as an IT technician or relevant position.
  • Licenses/Certificates Certification in Microsoft MCSA preferred.
  • Bachelor’s degree in Information Systems or related field is preferred.
  • Working knowledge of Scale Computing is helpful.
  • 10 Paid Holidays
  • Service-Based PTO
  • Medical, dental, vision insurance
  • 401k with company contribution
  • Gainsharing
  • Exciting, fast-paced environment
  • On-site Fitness Center & Medical Clinic
  • Weekly Pay
  • Performance Merit Raises
  • Climate Controlled Environment
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