About the position
Are you ready to make a difference? Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. To support our recent growth in the northeast region we are currently seeking Technical Business Analyst in ICF's energy efficiency portfolio from our Newark, NJ office. The Technical Business Analyst will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides. Support project delivery on IT projects for the energy efficiency and utility sectors, including partnering with ICF subject matter experts on project execution.
Responsibilities
- Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools
- Work with stakeholders of IT systems to define the system requirements and design approach
- Develop an understanding of the client processes and procedures and assist with making improvements relative to technology
- Work with a team of senior technologists to deliver solutions for clients
- Support users through training, as well as provide one-on-one technical assistance
Requirements
- Master's Degree in IT, Computer Science, Math, or related fields OR Bachelor's degree in IT, Computer Science, Math, or related fields AND 1+ years of experience in the development of standard system documentation, testing software, tracking issues and working with developers to ensure that requirements are being met
- 1+ years of experience in the development of standard documentation - requirements specifications, use cases, design specifications, test plans and test scripts and other supporting system documentation
- Comprehensive knowledge and experience in MS Office products, such as Excel, Visio, and PowerPoint
Nice-to-haves
- Experience/Exposure in the utility, energy, and/or energy efficiency sectors is a plus
- Demonstrated consulting experience
- Strong customer service focus, project planning, and organizational skills
- Ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines
- Ability to work collaboratively and cohesively in a team environment
- Experience with testing software, tracking issues and working with developers to ensure that requirements are being met
- Experience with content management systems, including user roles, configuration, and content editing
- Ability to write basic HTML, CSS scripts and code
- Ability to work in a fast-paced environment
