IT Business Analyst

Zydus Pharmaceuticals USA Inc-posted 3 months ago
Full-time • Mid Level
Hopewell Township, NJ
51-100 employees
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We are seeking an innovative and technically skilled IT Business Analyst with 5+ years of experience, preferably in pharmaceutical sales and distribution. The ideal candidate will possess expertise in SAP S/4HANA (SD, FI, MM, PP, QM modules) and Vistex Revenue Management in a business facing role, with a strong understanding of core business processes such as finance, supply chain, sales, and revenue management. This role requires a blend of business acumen and technical capability to analyze requirements, design solutions, and drive process improvements. The candidate will work closely with different teams to understand business needs, support data-driven decisions, and apply modern technologies such as AI, automation tools, and machine learning to improve processes and drive innovation.

  • Collaborate with business users to elicit, analyze, and document functional and non-functional requirements.
  • Identify and drive process improvement initiatives to optimize operational efficiency and ensure compliance with industry standards and best practices.
  • Perform data analysis to uncover actionable insights, identify root causes of issues, and detect trends that inform strategic decisions and continuous improvement.
  • Create and maintain key artifacts including process flows, data flows, system architecture diagrams, business cases, functional specifications, and other documentation to support solution design, implementation and stakeholder understanding.
  • Collaborate with technical teams to ensure proper configuration, integration, and optimization of solution.
  • Lead and support testing activities, including system validation and facilitation of User Acceptance Testing (UAT), ensuring solutions meet defined requirements and quality standards.
  • Assist in change control, deployment planning, and execution to ensure smooth transitions and minimal disruption to business operations.
  • Develop and manage project plans, timelines, and deliverables, ensuring successful execution of initiatives within scope, budget, and schedule.
  • Develop, maintain, and enhance dashboards and reports using tools such as Microsoft Fabric BI to support real-time business intelligence and performance monitoring.
  • Conduct user training sessions and create documentation to support the adoption and effective use of new technologies, systems, and processes.
  • Bachelor’s degree in business administration, Information Systems, Data Analytics, or a related field.
  • 5+ years of experience as a business analyst, preferably within the pharmaceutical sales and distribution industry.
  • Hands-on experience with SAP S/4HANA modules (SD, FI, MM, PP, QM) and Vistex Revenue Management is strongly preferred.
  • Experience working with pharmaceutical-specific processes such as Government Pricing, Medicaid, Chargebacks, Fees and Incentives or Gross-to-Net (GTN) calculations is desirable.
  • Knowledge of regulatory and compliance requirements in the pharmaceutical industry.
  • Microsoft Fabric or similar platforms for data analytics, reporting, and business intelligence.
  • Salesforce Service Cloud for customer support operations.
  • Tracelink Serialization or similar for pharmaceutical product tracking and compliance.
  • Cloud platforms such as Microsoft Azure or Amazon Web Services (AWS).
  • Project management expertise, including certifications such as PMP or Agile, and hands-on experience with tools like Planview, JIRA, ALM, Microsoft Project, and Azure DevOps.
  • Cloud-based AI/ML platforms such as Azure AI, Google AI, or AWS ML.
  • Python, R, and SQL for data analysis, automation, and predictive modeling.
  • RPA platforms (e.g., UiPath, Automation Anywhere) and implementing automation solutions.
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