IT Business Analyst - AZCO (Appleton, WI)

Burns & McDonnell•Appleton, WI

63d

About The Position

The IT Business Analyst serves as the vital link between business operations and technology solutions. They analyze business processes, identify areas for improvement, and translate stakeholder needs into clear, actionable system requirements. By collaborating with cross-functional teams, they ensure that IT initiatives align with organizational goals, enhance efficiency, and deliver measurable value. This role requires both technical understanding and strong communication skills to bridge the gap between users, developers, and decision-makers, ensuring successful implementation of technology-driven business solutions.

Requirements

Bachelor's degree in Computer Science, Business, Information Technology, or related field from an accredited program and 4 years of relevant experience required.
Applicable experience may be substituted for the degree requirement.
Deep understanding of business process modeling, requirements analysis, and Systems Development Life Cycle (SDLC).
Knowledge of economic application software.
Familiarity with software development methodologies (Agile, Scrum, Waterfall).
Ability to work independently, think creatively and analytically, and make quick and sound decisions.
Requirements gathering and documentation (use cases, user stories, functional specs).
Process analysis and improvement - ability to map "as-is" and design "to-be" workflows.
Translate complex business needs into clear, actionable technical requirements.
Manage multiple projects and deadlines under minimal supervision.
Quickly learn new systems and processes, applying insights to business challenges.
Excellent problem solving skills.
Excellent organizational skills and ability to handle multiple tasks.
Demonstrated ability to communicate with all levels within an organization.
Demonstrated knowledge of Microsoft Word, Excel, Access, and PowerPoint.

Responsibilities

Act as a liaison between the business stakeholders and technical delivery teams translating concepts into language that is easily understood by both parties.
Develop a fundamental understanding of your team's technical systems and your business stakeholders' processes.
Elicit user and technical requirements for new initiatives and ad hoc requests from multiple internal business practices.
Create dashboards appropriate initiatives.
Document requirements and technical details with clear user stories and acceptance criteria.
Create and implement tools and processes for business leaders and project managers that ensure consistency in performance and reporting.
Responsible for executing training efforts in various software/system tools.
Determine scope of requests and identify possible development iterations to unlock greatest client value.
Prioritize and sequence backlog with an understanding of dependencies related to roadmap.
Facilitate various agile team ceremonies such as standups, refinement, planning and retrospectives.
Measure and monitor development team's process efficiency and velocity.
Ensure projects stay on track towards deliverable commitments, occasionally completing trade-off analysis to influence product decisions.
Coordinate technical implementation, testing, training and communication efforts with multiple internal business and IT groups, as well as external vendors.
Act as an ambassador for the product and as the primary contact for queries related to the product.
Apply critical thinking to troubleshoot issues quickly and effectively.
Performs other duties as assigned.
Complies with all policies and standards.