IT Business Analyst

ICF-posted 2 days ago
$60,927 - $103,576/Yr
Full-time • Entry Level
Hybrid • Atlanta, GA
5,001-10,000 employees
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IT Business Analyst Location: Georgia Remote (Atlanta, GA - Preferred). Hybrid or Remote (if remote must be able to travel to Atlanta, GA) Ready to make a difference? ICF is seeking an IT Business Analyst to work within a dynamic and highly innovative team environment in our Utility Program and Services Group. The IT Business Analyst will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides. This position supports project delivery on IT projects for the energy efficiency and utility sectors and will contribute to a team that brings high-quality products and innovative solutions to our clients. Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!)

  • Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools
  • Communicate regularly and effectively with team members as to the status of various tasks, including presenting during status update meetings
  • Work with stakeholders of IT systems to define the system requirements and assist in identifying the best design approach
  • Generate requirements specifications, use cases, process flow diagrams, user interface designs, and other system documentation
  • Support User Acceptance Testing (UAT) activities
  • Enter & track support requests ensuring their completion
  • Develop an understanding of the client processes and procedures and help identify improvements relative to technology
  • Understand the capabilities and application of ICF’s IT systems to deliver solutions for clients
  • Train users on IT systems and assist in troubleshooting issues
  • Bachelor's degree in (Science, Math, IT, Computer Science, or related fields)
  • 1+ years of experience in a Business Analyst, Data Analyst, or similar role; preferably in IT/Software delivery
  • 1+ years requirement specifications gathering, use cases, process flow diagrams, user interface designs, and other system documentation
  • Comprehensive knowledge and experience in MS Office products, including Excel, Visio, Teams and PowerPoint
  • Must be able to pass background check with drug screening.
  • Experience/Exposure in the utility, energy, and/or energy efficiency sectors is a plus
  • Experience with issue tracking and document management tools such as JIRA, SharePoint and/or Smartsheet
  • Excellent verbal, written, and consulting skills
  • Comprehensive knowledge and experience in MS Office products, including Excel, Visio, Teams and PowerPoint
  • Experience developing standard documentation, including requirement and design specifications, use cases, test plans and scripts and other supporting system documentation
  • Demonstrated consulting experience with emphasis on customer service
  • Ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines
  • Flexible workplace arrangements, work-life balance
  • Donation matching, volunteer opportunities
  • Tuition reimbursement, access to professional development resources
  • 401k matching
  • Employee Stock Purchase Plan
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