IT Business Analyst, SDLC

About the position

As an Information Systems Business Analyst, you will quickly learn about our various business areas to gain an understanding of the business needs and then participate in the development of solutions that can be communicated to the business. You will work closely with various functional groups, format leaders with some supervision, often on small/medium initiatives for customer facing web and mobile applications as well as our loyalty and marketing systems. This is a hybrid work model, requiring 3 days in the office at our Lawrenceville office.

Responsibilities

• Utilize proficiency in business case development, requirements elicitation, requirements traceability, test cases and user stories, root cause analysis, process modeling, data modeling, process improvement, facilitation skills and GEBS methodologies.
• Refine and clarify the definition of a business need and define a solution scope that can feasibly be implemented by the business.
• Create detailed, clear, and accurate documentation of business needs, solution scope, and other items as needed.
• Clarify and communicate stakeholder and solution requirements to enable the project team to implement a solution that meets the needs of the sponsoring organization and stakeholders.
• Analyze stakeholder needs to define solutions that meet those needs, assess the current state of the business to identify and recommend improvements.
• Help determine which solution best fits the business need, identify gaps and shortcomings in solutions, and determine necessary workarounds or changes to the solution.
• Develop test scripts and assist in user acceptance testing that is tied back to the detailed functional and technical requirements.
• Manage and communicate requirements to stakeholders and ensure that knowledge gained by the business analyst is maintained for future use.
• Assist in determining performance metrics to validate the success of the proposed solution.
• Facilitate small to moderate sized meetings up through the Director level of the organization.

Requirements

• 3 to 5 years IT Business Analyst experience in a software development lifecycle environment.
• Experience working in a retail technology environment.
• Experience managing medium to large projects.
• Experience in a retail supply chain environment is a plus.
• Bachelor's Degree in Information Technology or related field.
• Experience using Lucid for workflow diagrams, Jira and Confluence.
• Experience working in an Agile Methodology environment.

Nice-to-haves

• IIBA Certification.