IT Audio Visual Technician

Casino Del SolTucson, AZ
3h

About The Position

Set-up, operate and troubleshoot all AV/projection/lighting/ conferencing equipment, devices and systems. Ensure all AV equipment is fully operational, repairing or cleaning equipment as necessary.

Requirements

  • Knowledge and understanding of audio visual and computer equipment utilized in the staging of public and private events (i.e. concerts, lectures, dances, graduations, etc…)
  • Knowledge of sound mixing equipment including microphones, speakers and in-house systems.
  • Knowledge of operation and coordination of amplifiers for large public events in the various resort venues.
  • Knowledge and familiarity with computer hardware, software, point-of-sale terminals, printers, projectors, screens and audio hardware.
  • Skill in troubleshooting audio and video equipment use.
  • Ability to follow all company safety and security policies and procedures, reporting accidents and unsafe conditions to immediate supervisor.
  • Ability to track and maintain usage logs of all audio visual equipment;
  • Skill in working courteously with the public as well as developing and maintaining good working relationships.
  • Ability to professionally handle stress in a busy atmosphere.
  • Ability to communicate and follow directions effectively.
  • Ability to work any shift, weekends, holidays, special events and overtime as needed including a 24 hour on-call rotation..
  • Ability to reach, grasp, turn, manipulate, carry, push, pull and lift objects/ equipment weighing up to 50 pounds.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Ability to maintain the physical stamina required in a fast-paced work environment with challenging situations; ability to stand and walk for long periods in an environment with a loud noise level.
  • Ability to work in a smoking environment.
  • High school or General Equivalency Diploma AND two (2) years’ experience utilizing a Windows XP (or higher)
  • Two (2) years directly related experience.

Nice To Haves

  • Associate’s Degree in a related field.
  • A+, Net(work)+ and MCP certification

Responsibilities

  • Provides all necessary audio visual support and coverage for the Casino Del Sol Resort, Spa and Conference Center.
  • Initiates and oversees the set-up of AV/projection/lighting and sound mixing equipment in banquet and meeting rooms.
  • Oversees the set-up and transportation of AV equipment to banquet and meeting rooms.
  • Check delivered equipment and room-set-up against Banquet Event Orders.
  • Communicate any additions or deletions of the BEO to management staff.
  • Tape down and dress all loose wires and cable (cable management).
  • Label any broken equipment and communicate problems and possible resolutions to management staff.
  • Break down, remove and secure equipment when not in use.
  • Assist and instructs guests regarding proper usage and operation of AV equipment.
  • Provide “everyday extraordinary” customer service to all guests and patrons.
  • Handles and is available for all events including nights, weekends and holidays involving use of audio visual equipment within resort.
  • Maintain inventory of all equipment, cables and accessories.
  • Promotes and ensures the positive reputation of the Information Technology department.
  • Attends weekly Sales & Banquet staff meetings to ensure continuity of services.
  • Communicates with sales staff and vendors to coordinate outside use of audio visual equipment when necessary.
  • Recommends and implements techniques to improve productivity, reduce costs, and improve guest service.
  • Maintains equipment and service quality standards by conducting ongoing evaluations of inventory, usage and replacement needs.
  • Performs other job-related duties as assigned.
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