IT Assistant at Clark Planetarium

Salt Lake County • Salt Lake City, UT

31d • Onsite

About The Position

Maintains general office computer systems. Upgrades hardware and software installs new systems and peripherals using privileged accounts. Performs data entry and review of controlled asset database. Monitors consumables. Operates IMAX theatre systems. Assists in special events and exhibit maintenance. Troubleshoots general IT issues.

Requirements

• Two (2) years in a customer service position, of which at least one year must be experience or formal education in a computer-related hardware, software or similar technical field.
• Knowledge of: Basic computer hardware including internal components Windows 10/11 operating systems and Microsoft Office 365 applications
• Skills and Abilities to: Work under minimal supervision, completing assigned tasks on time and according to recurring schedules Work in a highly stressful and time-critical situations, maintaining a high degree or professionalism in conduct and interaction with all staff and patrons Creativity, problem solving and attention to detail
• Must be able to lift 50 lbs safely.
• Must work an average of 29 hours or less per month.

Responsibilities

• Sets up and installs computer hardware/software/peripherals for staff workstations and general use systems.
• Updates, troubleshoots and resolves problems.
• Assists staff with VPN/RDP connectivity.
• Assists staff with virtual/hybrid meeting equipment.
• Monitors and maintains consumable supplies and related equipment.
• Cleans and replaces equipment as needed.
• Operates and maintains IMAX theatre systems, including IMAX and auxiliary a/v systems.
• Assists the IT staff in other responsibilities related to building-wide IT functions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees