IT Assistant

ASM Global • Commerce City, CO

77d • $21

About The Position

This is a part-time seasonal position open until 10/22/25 or until filled, offering $21 an hour. The role involves providing level 1 & 2 support for all point-of-sale system issues, implementing improvements, conducting stadium walk-throughs to ensure operational systems during events, and replacing defective hardware. The position requires diagnosing software, firmware, and hardware errors, while maintaining a thorough knowledge of the organization and adhering to all standards and practices.

Requirements

• Minimum of an Associate degree
• Experience with Active Directory
• Knowledge in CAT5/6 crimping in different cable configurations
• Solid analytical and problem-solving skills
• Proven ability to organize, manage, and complete multiple tasks efficiently and timely
• Strong verbal and written communication skills
• Ability to establish and maintain effective working relationships with all internal and external stakeholders
• Working knowledge of Microsoft applications including operating systems and office systems
• Ability to communicate fluently in English
• Ability to lift at least 50 lbs
• Practice safe work habits and follow all safety policies and procedures

Nice To Haves

• Experience with POS systems including MyVenue, SpotOn, Appetize POS, and Tapin2

Responsibilities

• Provide level 1 & 2 support to all point-of-sale system problems and escalate when necessary
• Initiate and implement improvements to areas of responsibility
• Conduct stadium walk-through to ensure all systems are operational prior to and during all events
• Replace defective hardware before, during and after events
• Diagnose software, firmware & hardware errors and breakage
• Maintain a thorough knowledge of the organization and adhere to all standards and practices

Benefits

• Equal Opportunity employer
• Commitment to sustainability
• Recognition programs

What This Job Offers

• Job Type: Part-time
• Education Level: Associate degree