Noah's Ark - IT Assistant - Seasonal

Herschend • Wisconsin Dells, WI

3d • Onsite

About The Position

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. This seasonal position is to provide outstanding support for all Information Technologies used at Noah’s Ark Waterpark. Candidate should look to improve existing operations for the company, employees and guests, through innovative ideas and suggestions using various technologies. This position reports to the Information Technology Manager. This position is available for internship credit. We are currently looking for a: Noah's Ark - IT Assistant - Seasonal

Requirements

• Must be able to do basic arithmetic and having knowledge of Excel spreadsheets
• Must be able to operate a personal computer and the software packages used by Noah’s Ark
• Must be able to accurately account for tickets, coupons, and other controlled materials
• Must be able to print and analyze daily reports and logs so that errors may be detected and corrections made
• Ability to follow and accomplish instructions and procedures safely while operating cash handling equipment
• Maintain confidentiality of park operations and revenue at all times

Responsibilities

• Assist in maintaining Ticketing POS, Food & Beverage POS, Time & Attendance and Payroll systems.
• Use daily and seasonal checklists to maintain systems and track preventative maintenance.
• Support park wide audio and paging systems.
• Must be punctual, responsible and flexible to support operations schedule.
• Provide internal help desk support for PC, POS, and software users.
• Answer questions or resolve computer problems for staff in person, via telephone or from remote locations.
• Maintain documentation of procedures and policies pertaining to network infrastructure, hardware/software and wiring diagrams.
• The employee will help start galaxy systems when they go down along with ingenico credit card processing systems.

Benefits

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Noah’s Ark and select Entertainment Parks on your days off
• Invitations to exclusive company-sponsored employee events throughout the season

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed