IT Assets Management Specialist

Pennant Services • Farmington, CT

1d • $50,000 - $75,000 • Onsite

About The Position

The Senior Technology Deployment Specialist is responsible for the complete lifecycle of computing and mobile devices, ensuring timely procurement, preparation, and delivery of ready-to-use technology to the workforce. This role emphasizes efficiency in provisioning large volumes of devices, maintaining compliance, and enabling optimal user adoption through effective training.

Requirements

• High Communication Skills: Ability to clearly convey technical concepts and engage large audiences.
• Technical Competence: Strong knowledge of IT hardware/software, asset management tools, and security standards.
• Training Expertise: Skilled in delivering effective end-user training sessions.
• Bachelor’s degree in information technology, Business Administration, or related field.
• 4+ years of experience in IT asset management or IT operations.
• Proficiency in tools such as ServiceNow, Intune, SOTI, Zendesk, Excel, Verizon Business Portal, AT&T Premier Business Portal, InvGate.

Nice To Haves

• ITIL or equivalent certifications preferred.

Responsibilities

• Procurement & Inventory Management Source and procure computing and mobile devices in alignment with organizational standards and budget.
• Maintain accurate asset records using ITAM tools (e.g., ServiceNow, Intune, SOTI, Zendesk).
• Ensure compliance with licensing agreements and vendor contracts.
• Device Preparation & Deployment Configure and prepare devices for immediate use, including OS installation, security enrollment (MDM), and application setup.
• Activate lines, assign devices, and ensure connectivity (Wi-Fi, eSIM, Ethernet).
• Coordinate large-scale provisioning for new hires and organizational events (e.g., Tech Day).
• Ship peripheral equipment and ensure complete desk setup prior to deployment.
• User Enablement & Training Deliver engaging onboarding sessions and presentations to large groups of employees.
• Create user-specific welcome sheets and provide credentials for essential systems (Pennant, HHC, Pointcare, HCHB, SSO).
• Conduct initial sign-ins and troubleshoot access issues promptly.
• Train users on device functionality, security practices, and productivity tools for optimal utilization.
• Device Return & Lifecycle Management Receive and log returned equipment, inspect for damage, and verify asset details.
• Wipe data, reimage devices, and confirm compliance with security standards before redeployment.
• Identify opportunities for refurbishing and cost optimization, documenting savings and sustainability benefits.

Benefits

• Empowered, autonomous leadership supported by centralized resources
• A work-life balance that supports personal well-being
• Full benefits package: medical, dental, vision, 401(k) with match
• Generous PTO, holidays, and professional development
• A culture built around our core values—CAPLICO: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees