IT Asset Technician
About The Position
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. An IT Asset Technician plays a crucial role in managing and supporting the IT Asset Management (ITAM) lifecycle within an organization.
Requirements
- Education: High school diploma or equivalent; a bachelor's degree in Information Technology or a related field is often preferred.
- Experience: At least 6 months of experience in (Ideally: IT asset management) Warehouse inventory management.
- Skills: Strong analytical and problem-solving skills, knowledge of IT asset management software, and the ability to troubleshoot technical issues.
Nice To Haves
- Bonus having ServiceNow platform Experience
- Forklift experience helpful, not required
Responsibilities
- Inventory Management: Track and maintain accurate records of IT assets, including serial numbers and assigned user information.
- Deployment and Tracking: Process requests for IT hardware, assist with deployment, and track hardware location changes.
- Audits and Physical Inventories: Conduct regular audits and physical inventories to ensure accurate accounting of assets.
- Asset Disposal: Coordinate the return or disposal of surplus or retired IT hardware.
- Reporting and Analysis: Generate reports on asset status, compliance, and cost savings.
- Technical Support: Provide support for imaging new equipment (desktops and laptops) and coordinate repairs with vendors
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
