IT Asset Management Lead

Prudential Financial•Newark, NJ

23h•Hybrid

About The Position

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions. Your Team The IT Asset Management (ITAM) Lead is a senior individual contributor responsible for executing and optimizing the enterprise IT Asset Management program across hardware, software, cloud, and SaaS assets. This role ensures accurate asset inventories, lifecycle discipline, cost optimization, and compliance with regulatory and risk requirements through hands‑on execution and strong cross‑functional collaboration. Location: Newark, NJ hybrid (3 days/week in office)

Requirements

Proven experience in IT Asset Management, Software Asset Management, or related technology operations
Strong hands‑on experience with enterprise ITAM tools (e.g., ServiceNow HAM/SAM)
Solid understanding of asset lifecycle management, licensing, and compliance requirements
Ability to work independently, manage multiple priorities, and influence across teams without direct authority
IT Asset Management & end‑to‑end lifecycle expertise
Strong analytical and problem‑solving skills
Cross‑functional collaboration and stakeholder influence
Continuous improvement mindset
ITAM tools proficiency (e.g., ServiceNow HAM/SAM)
Risk, regulatory, and audit alignment (SOX, NYDFS, NIST)

Responsibilities

Execute and maintain end‑to‑end IT asset lifecycle processes from acquisition through retirement
Serve as the ITAM subject matter expert, providing guidance to Technology, Finance, Procurement, Risk, and Security teams
Maintain accurate and complete asset records aligned to CMDB and lifecycle standards
Proactively manage End‑of‑Life (EOL) and End‑of‑Support (EOS) risks and drive remediation activities
Perform software license reconciliation, compliance assessments, and optimization activities
Support software publisher audits, renewals, and true‑up efforts with defensible data
Ensure accurate tracking and governance of hardware assets, including secure disposal
Monitor and remediate asset data quality issues, including gaps, duplicates, and misclassifications
Support financial processes such as capitalization, depreciation, and chargeback/showback through reliable asset data
Execute ITAM controls aligned to regulatory and risk frameworks (e.g., SOX, NYDFS, NIST)
Provide audit evidence and support internal and external audit inquiries
Act as a hands‑on functional owner and power user of ITAM tools (e.g., ServiceNow HAM/SAM)
Produce operational and executive‑level reporting on asset posture, compliance, and risk
Identify and implement continuous improvement opportunities across ITAM processes and tooling

Benefits

Market competitive base salaries, with a yearly bonus potential at every level
Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave
Retirement plans: 401(k) plan with company match (up to 4%)
Company-funded pension plan
Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Market competitive base salaries, with a yearly bonus potential at every level.
Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
401(k) plan with company match (up to 4%).
Company-funded pension plan.
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.