About The Position

The IT Asset Management Coordinator plays a key support role in the IT Department, contributing to the effective management, tracking, and fulfillment of IT assets and logistics. Based at our North Monroe site, this coordinator will report directly to the Lead IT Logistics Specialist and collaborate closely with both internal teams and external vendors to ensure seamless operations. This position is ideal for an individual passionate about asset management, technology logistics, and operational excellence as the organization continues to grow.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Logistics, or related field, or equivalent work experience preferred.
  • 1+ years of hands-on experience using asset management software in a logistics or IT environment.
  • Strong organizational and record-keeping skills, with attention to detail and accuracy.
  • Familiarity with IT equipment and devices, with basic troubleshooting ability.
  • Excellent communication skills, able to work collaboratively in a team environment.
  • Flexible and adaptable, willing to travel and work on-site as required.

Nice To Haves

  • Experience with SAP, Excel, eMaint, Zendesk, and/or Entra/Azure is preferred.

Responsibilities

  • Manage the inventory of IT equipment and devices, including but not limited to: laptops, desktops, tablets, printers, scanners, routers, switches, servers, and peripherals.
  • Ensure proper storage, accurate labeling, and organized tracking for equipment.
  • Utilize barcode scanners, RFID tags, and software tools to track assets, update records, and maintain comprehensive reports.
  • Assist in projects involving procurement, deployment, installation, configuration, maintenance, and disposal of IT equipment and devices, ensuring completion according to specifications and timelines.
  • Support the repair process for devices that are damaged, malfunctioning, or obsolete, verifying compliance with quality and security standards.
  • Set up and image equipment to prepare for tickets and projects based on operational needs.
  • Coordinate with vendors and internal departments to facilitate orders, deliveries, and installations.
  • Assist the Lead IT Logistics Specialist with reporting, sorting, and corrections around data within our Asset Management tools and systems.
  • Maintain accurate and up-to-date records using logistics and asset management software.
  • Provide exceptional customer service to internal stakeholders and support resolution of asset-related issues.
  • Work within SAP to process orders for IT equipment for projects, replacements, tickets, and confirming delivery.
  • Create and maintain documentation around processes and procedures as needed.

Benefits

  • Comprehensive benefits package including paid time off.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service