IT Asset Management Analyst (Must Reside in Texas)

Randolph-Brooks Federal Credit Union•San Antonio, TX

2d•Hybrid

About The Position

Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Asset Management Analyst to join our amazing IT Asset Management team! The IT Asset Management Analyst will have the ability to work a hybrid schedule (remote/onsite) after a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas . To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided). Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment. The IT Asset Management Analyst is part of the IT Asset Management (ITAM) team and will assist the IT Asset Manager in formulating the long-term strategic management of the RBFCU IT assets. The position will be responsible for tracking, processing and documenting procedures, reclamation, and disposal of all IT hardware and software throughout the enterprise. Responsibilities include assisting teams with updating and maintaining the data integrity of the IVANTI Configuration Management Database (CMDB). In addition, the Asset Management Analyst assists the Desktop Support team, IT Service Desk personnel and purchasing with planning and coordination of hardware.

Requirements

High School Diploma or GED
Minimum of less than one year job-related experience
Function in a fast-paced, office environment
Periodic travel by car with occasional overnight stays
Proficient typing skills with a high level of accuracy
Excellent attention to detail and ability to spot errors
On occasion, must be able to lift up to 50 pounds
Sit for an extended period of time
Accurately type and update database constantly

Nice To Haves

Acquired or studying for IT Asset Management Certifications preferred CAMP (Certified Asset Management Professional) & CHAMP (Certified Hardware Asset Management Professional)
Possess an excellent understanding of inventory management and analytic systems
Detail oriented with strong organizational, analytical and information gathering skills
Establish and cultivate a broad network of collaborative relationships both within, and outside the organization with strong oral and written communication skills
Strong verbal/written communication and problem-solving skills
Strong organizational and time management skills necessary as well as ability to multi-task to meet deadlines
Strong interpersonal, collaboration, and customer service skills

Responsibilities

Applicant must possess at least three to five years’ experience in analytical capacity
Working knowledge of a Service Management tool i.e. IVANTI, BMC Remedy, Service Now, etc.
Strong knowledge of asset management principles and concepts applicable to IT hardware, software, and inventory administration and control
Working knowledge of software/hardware asset management policies, practices, technology, and licensing in the Windows Desktop platforms
Willing to participate in moderate to highly complex projects within or outside of the department
Strong research and data analysis skills with the ability to communicate results with colleagues and management
Support all internal and external software licensing audits, analyze results and provide corrective action plans to senior management
Compliance of the software/hardware asset life cycle from acquisition to disposal to reduce risks to the business
Work with IT management and procurement team to optimize software licensing agreements, identify potential savings areas, manage software product contracts, and create automated processes to facilitate software procurement/deployment
All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)