IT Asset & License Manager

GFiber•San Francisco, CA

About The Position

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. The application window will be open until at least February 13th, 2026 . This opportunity will remain online based on business needs which may be before or after the specified date. At GFiber, our Information Systems and Technology plays a crucial role in enhancing employee productivity and efficiency across all departments. We are dedicated to delivering quality support while fostering a strong business partnership and ensuring seamless project deliverables. Together, we focus on delivering innovative solutions that empower our colleagues and drive the organization forward. Role Description: The IT Asset & License Manager is responsible for the end-to-end lifecycle management of the organization’s technology assets. This role ensures that all hardware and software investments are tracked, optimized, and compliant. You will bridge the gap between IT, Procurement, and Finance to minimize waste, mitigate audit risks, and ensure employees have the tools they need to succeed.

Requirements

Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent practical experience.
5 years of experience in IT Asset Management, software licensing, or a similar IT procurement role, with a strong focus on enterprise-level environments.
Knowledge of various software licensing models (e.g., perpetual, subscription, user-based, device-based, concurrent-use) and hardware logistics
Experience with Asset Management software (e.g., ServiceNow) and Excel.

Nice To Haves

Experience working in an ISP or telecommunications environment
Relevant certifications CSAM (Certified Software Asset Manager) or CHAMP (Certified Hardware Asset Management Professional)
Ability to use written and verbal communication to explain fixes and ideas to technical and non-technical audiences.
Experience with leading SAM tools in Servicenow, Productiv

Responsibilities

Maintain a real-time inventory of software licenses, subscriptions, and maintenance agreements.
Conduct regular internal audits to ensure compliance with vendor terms and prevent "true-up" penalties.
Manage the renewal calendar, providing data-driven recommendations to leadership before contract expirations.
Create access management policies and procedures for key applications.
Oversee the selection and ordering of laptops, mobile devices, and infrastructure components.
Manage inventory levels with vendors to ensure just in time delivery.
Maintain an accurate database of all assets, including their location, user assignment, and warranty status.
Manage hardware refresh cycles to ensure the fleet remains performant and secure.
Ensure secure and environmentally responsible disposal of end-of-life hardware, including certified data destruction.
Track total cost of ownership (TCO) for assets and assist in annual IT budgeting.
Partner with procurement to negotiate favorable terms with vendors and resellers.
Create weekly and monthly dashboards on asset health, license utilization, and budget variances.