IT Architect Specialist (Salesforce)

FIS

82d • $140,890 - $236,690

About The Position

We are seeking a highly skilled Salesforce Solution Architect with 12+ years of experience in designing and delivering enterprise-scale Salesforce solutions. The ideal candidate will have deep expertise across Salesforce Agentforce, Sales Cloud, Service Cloud, Data Cloud, and Experience Cloud, with strong integration experience connecting Salesforce to enterprise applications and external systems. This role requires a strategic thinker who can bridge business needs and technical solutions, ensuring scalable, secure, and high-performing Salesforce implementations.

Requirements

• 12+ years of experience in Salesforce ecosystem with a focus on architecture and solution design.
• Proven expertise in Agentforce, Sales Cloud, Service Cloud, Data Cloud, and Experience Cloud.
• Strong background in Salesforce architecture, data modeling, and system integrations.
• Hands-on experience with Apex, Lightning Web Components (LWC), SOQL, and Salesforce APIs.
• Extensive integration experience with REST/SOAP APIs, middleware platforms (MuleSoft, Dell Boomi, Informatica, etc.), and event-driven architectures.
• Experience with DevOps tools (Copado, Gearset, Flosum) and Git-based version control.
• Salesforce certifications: Application Architect or System Architect required; Certified Technical Architect (CTA) preferred.
• Strong understanding of Agile/Scrum methodologies.
• Excellent communication, leadership, and stakeholder management skills.

Nice To Haves

• Experience leading large-scale Salesforce transformation programs.
• Familiarity with Salesforce Agentforce for AI-driven service and productivity enhancements.
• Hands-on exposure to Sales Cloud, Service Cloud, and Experience Cloud solution design.
• Strong knowledge of Data Cloud for customer data unification and insights.
• Ability to balance high-level architectural vision with hands-on technical depth.

Responsibilities

• Lead the end-to-end solution architecture for Salesforce implementations, ensuring alignment with business goals and enterprise standards.
• Partner with business stakeholders to gather requirements and translate them into scalable Salesforce solutions.
• Design and oversee solutions across Sales Cloud, Service Cloud, Data Cloud, Experience Cloud, and Agentforce.
• Define data architecture and integration strategies, ensuring data quality, governance, and compliance.
• Design and implement integrations between Salesforce and external systems using REST/SOAP APIs, middleware (e.g., MuleSoft, Dell Boomi, Informatica), and event-driven architectures.
• Provide technical leadership to developers, admins, and integration teams, ensuring best practices in design and delivery.
• Oversee environment management including sandbox strategy, refresh cycles, and alignment across development, QA, UAT, and production.
• Collaborate with DevOps teams to implement CI/CD pipelines using tools like Copado, Gearset, or Flosum.
• Provide production support guidance for critical Salesforce issues, ensuring minimal downtime and quick resolution.
• Stay current with Salesforce releases, features, and industry best practices to drive continuous improvement.
• Mentor and coach technical teams, fostering a culture of innovation and excellence.

Benefits

• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits

What This Job Offers

• Job Type: Full-time
• Number of Employees: 5,001-10,000 employees