IT Applications Manager

Roswell Park Comprehensive Cancer Center

132d • $138,234

About The Position

Leads the oversight of expansive IT application systems crucial to the functioning of the Cancer Center. Oversees the application support team and ensures the holistic well-being of IT applications while upholding the highest standards of the IT SDLC. Remains at the forefront of application roadmaps, upcoming functionalities, and releases notes for upgrades. Integrates advancements into the existing environment. Demonstrates mastery in application licensing, overseeing streamlined true-up procedures and contributing to contract negotiations for support and maintenance extensions. Plays a pivotal role in shaping IT governance procedures, manages the capacity of the application support team in alignment with the agreed-upon prioritization of application projects. Collaborates closely with IT infrastructure and IT security counterparts to guarantee the currency and optimal functionality of infrastructure and associated security controls. Assumes an active role in Request for Proposal (RFP) processes for system enhancements and spearheads significant IT installation ventures, acting as the primary resource manager for application implementation and support personnel. Fosters seamless collaboration with the IT Service Desk and ensures the formulation and execution of comprehensive Level 1 and Level 2 support strategies for the array of applications under our care.

Requirements

• Doctorate degree in computer science, engineering, data science, management information systems or a related field and four (4) years of relevant experience; or
• Master’s degree in computer science, engineering, data science, management information systems or a related field and six (6) years of relevant experience; or
• Bachelor’s degree in computer science, engineering, data science, management information systems or a related field and eight (8) years of relevant experience; or
• Associate’s degree in computer science, engineering, data science, management information systems or a related field and ten (10) years of relevant experience; or
• High School diploma or equivalent and twelve (12) years of relevant experience.

Nice To Haves

• Experience as IT Workday lead collaborating with functional department leads.
• Experience configuring Workday modules and managing integrations.
• Experience acting as IT lead for Workday upgrades.
• Proficient in documenting IT related items in upgrades using the Adoption toolkit.
• Experience developing, designing, configuring, and maintaining integrations between Workday and other systems.
• Proficient with XML and data transformation using XSLT.

Responsibilities

• Oversee expansive IT application systems crucial to the Cancer Center.
• Manage the application support team and ensure the well-being of IT applications.
• Maintain high standards of the IT SDLC.
• Stay updated on application roadmaps, functionalities, and release notes.
• Integrate advancements into the existing environment.
• Oversee application licensing and contribute to contract negotiations.
• Shape IT governance procedures.
• Manage application support team capacity in alignment with project prioritization.
• Collaborate with IT infrastructure and security teams.
• Participate in RFP processes for system enhancements.
• Lead significant IT installation projects.
• Collaborate with the IT Service Desk for Level 1 and Level 2 support strategies.

Benefits

• Starting salary of $138,234.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree