IT Applications Manager

Sedgwick • Memphis, TN

1d

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance IT Applications Manager PRIMARY PURPOSE OF THE ROLE: To provide strategic planning, including product and service development and deployment; to managed software development activities; to coordinate software development activities with Corporate management and business sponsors; to provide administrative guidance and controls ensuring availability and productivity; and to monitor, manage and evaluate third party technology vendors, products and services. ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.

Requirements

• Bachelor's degree from an accredited college or university required. Major in IS or Management preferred.
• Ten (10) years of related experience or equivalent combination of education and experience required to include eight (8) years of systems software development and/or system infrastructure experience, six (6) years of supervisory or project management experience, and experience in claims management.
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Leadership/management/motivational skills
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal and collaboration skills
• Excellent negotiation skills
• Ability to work in a team environment
• Ability to work in a matrixed supervision structure
• Ability to meet or exceed Performance Competencies

Nice To Haves

• Advanced degree strongly preferred.
• Experience with the Ohio Bureau of Workers' Compensation strongly preferred.

Responsibilities

• Directs assessment, development and deployment of software application development and support services within designated areas of responsibility.
• Coordinates and collaborates software development and support efforts with IT management and stakeholders, including clients.
• Works with implementation and strategic planning to support efficient technology selection, development and deployment for Company and client use; serves as senior management liaison with other departments.
• Provides technology vision and leadership for developing and implementing software development, application support services and vendor management initiatives to improve cost effectiveness, service quality and business development; manages cost-benefit analysis and prioritization change requests.
• Manages and develops software development and vendor management strategic plans within designated areas of responsibility; defines vision for meeting application development and technology support needs; ensures alignment and integration of products and services meet Company vision, mission and values.
• Manages budgeting, staffing and colleague development within designated areas of responsibility.
• Manages technology and methodologies including maintenance of current technology, research and development of new technologies, product design and deployment, and evaluation of industry studies and business development support.
• Ensures confidentiality of Corporate and client data.
• Provides activity reports to IT management for software development, system support, third party vendors, client and prospective clients.
• Sets priorities, establishes goals, ensures deadlines are met, and provides expertise for colleagues and third party vendors within designated areas of responsibility.
• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
• Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
• Provides support, guidance, leadership and motivation to promote maximum performance.

Benefits

• Career development and promotional growth opportunities.
• A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees