IT Applications Analyst III

UF HealthJacksonville, FL
3h

About The Position

The Applications Analyst - Level 3 must have a clear understanding of systems functionality and/or departmental processes as they relate to the supported system/application(s). Strong analytical, organizational and communication skills are required for interpreting and distributing documentation related to systems/application functionality, upgrades and enhancements. Devises or modifies procedures to solve complex problems considering systems limitations. Responsible for leading multiple phases of a project. Duties may include instructing system users on workflows, mentoring, directing and checking the work of other analysts. Must be able to work both independently and as a team member in a solution-oriented, customer-focused environment.

Requirements

  • High School Diploma or GED
  • Five (5) or more years of relevant IT experience
  • Ability to work independently in a high-production, fast-paced, and potentially stressful environment
  • Strong verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Basic understanding of and experience with personal computers (PCs)
  • Ability to represent IT as a knowledgeable subject matter expert and provide insights into operational workflows related to application use
  • Demonstrated ability to manage multiple projects simultaneously
  • If hired into a role supporting an Epic application, Epic certification is required within 6 months of date of hire or transfer, or within three (3) attempts at passing the certification exam (effective October 1, 2012).
  • New Version Training (NVT) is required with each Epic version release and must be maintained.
  • Periodic Epic re-certification is required every 3–5 years or per version release to maintain certification and continued employment within IT.

Nice To Haves

  • Degree in an applicable field (e.g., Business Administration, Allied Health, Computer Science, or related field)
  • Technical certification(s)
  • Five (5) years of experience in analysis, content building, and project management within the applicable application or Epic module

Responsibilities

  • Interpreting and distributing documentation related to systems/application functionality, upgrades and enhancements.
  • Devising or modifying procedures to solve complex problems considering systems limitations.
  • Leading multiple phases of a project.
  • Instructing system users on workflows.
  • Mentoring, directing and checking the work of other analysts.
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