IT Application Support Engineer

Hitachi • Rock Spring, GA

320d • Onsite

About The Position

This position will support the Information Technology department relating to production systems administration. Provide ancillary support for BI Dashboards, ing, and Database Administration. This position will support many facilities within the region and report to the regional lead within this function. Some travel may be required.

Requirements

• Working knowledge of business systems in a manufacturing environment.
• Proficient in programming languages to support end-user reporting requirements.
• Understanding of Microsoft-based productivity software.
• Working knowledge of SQL Databases & basic network configuration.
• Working Knowledge of IT Hardware and Software.
• Education: Associate's degree, applicable certificates, or equivalent IT experience.
• Experience: Experience with C#, VB.net, JavaScript, JSON, and XML a plus.

Responsibilities

• Administrate and support IT Production Systems to include Line Side Labeling, Traceability, IoT, and other systems as assigned.
• Support for report and dashboard creation to include an understanding of the underlying data, data structure, and business terminology.
• Using a variety of BI tools to include SSRS (SQL Server Reporting Services), Tableau, Power BI and others as applicable.
• Provide support to monitor, troubleshoot and tune existing databases.
• Provide support to troubleshoot existing programs to resolve issues.
• Provide technical support for in-house developed systems.
• Perform testing of programming development.
• Assist in creating, maintaining, and testing the Disaster Recovery Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Electrical Equipment, Appliance, and Component Manufacturing
• Education Level: Associate degree