IT Application Development Manager

Paradigm•Lombard, IL

22h•Remote

About The Position

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs. We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive. Watch this short video for a brief introduction to Paradigm. We are seeking a full-time, remote IT Application Development Manager. This position will plan, coordinate, and lead all activities related to application development with a specialization in EDI and partner integration engineering. This role owns the strategy, architecture, design, development, testing, deployment, and operations of EDI/B2B transactions, API-led integrations, and partner onboarding. The manager leads a blended team of employees and contractors, drives engineering standards, and ensures secure, compliant, and reliable data exchange across the enterprise.

Requirements

B.S. Computer Science, Information Systems or related field is REQUIRED; an advanced degree is a plus
At least eight years of experience in applications design, development, and management, with a successful track record of managing applications development teams in web-based development, distributed systems, and web services
Effective communication, organizational, presentation, and execution skills required (both written and oral); Strong interactive problem-solving, decision-making, and leadership skills; Ability to multi-task to support multiple initiatives
EDI Standards & Transactions: X12 (834, 837P/I, 835, 270/271, 276/277, 278, 997/999), XML, JSON; companion guides and acknowledgments.
Platforms & Tools: Edifecs (or equivalent), mapping/spec builder tools, scripting (Bash/PowerShell), and regex.
Programming & Data: Java and Python; relational SQL (SQL Server/DB2/Oracle); API design (REST), event programming, microservices.
DevOps & Cloud: Git, Azure DevOps/GitHub, CI/CD, containers (Docker/Kubernetes), cloud services (Azure preferred).
Excellent verbal/written communication, stakeholder management, and presentation skills.
Strong analytical, troubleshooting, decision-making, and leadership capabilities in fast-paced environments.
Ability to manage multiple priorities, adapt to change, and drive continuous improvement.

Nice To Haves

Healthcare industry experience, specifically around medical provider applications/data is highly desirable

Responsibilities

Manage maintenance and support of existing systems and implementation of new systems as prioritized by IT leadership and PMO; track schedules, risks, resource plans, and status within Agile/Scrum.
Define, implement, and measure best practices for design, development, code review, build/deploy, unit testing, automated testing, and release management; establish KPIs and SLAs to drive stability and usability.
Own development and test environments; coordinate database and infrastructure needs to ensure scalability and performance; maintain environment landscape and release calendar.
Lead the assessment and implementation of third-party controls; manage its inventories and implement a common library within the organization.
Manage development, maintenance, and modernization of EDI systems.
Lead onboarding of trading partners; partner integrations, APIs, and supporting applications.
Oversee EDI mapping, X12 transaction processing, XML/JSON transformations, and partner onboarding workflows.
Architect, design, and oversee EDI/B2B integrations including mapping, translation, validation, and acknowledgments across X12, XML, JSON, and proprietary formats.
Define connectivity (AS2, SFTP, MFT), security, and operational runbooks; ensure timely setup of agreements and certificates.
Establish standards and reusable assets for core X12 transactions (e.g., 834, 837P/I, 835, 270/271, 276/277, 278, 999/997) and companion guide adherence.
Direct the effective use of EDI platforms (e.g., Edifecs or equivalent), mapping tools, and scripting to automate transformations and error handling.
Integrate EDI with internal applications via APIs, Service Bus, X12, Custom interfaces; partner with solution/domain architects on integration patterns and data contracts.
Ensure compliance with enterprise security policies; safeguard credentials and certificates; enforce least privileged access and auditing.
Implement data protection for PHI/PII and adhere to applicable regulations and contractual obligations, lead vendor risk assessments for integration platforms.
Work closely with IT Management to ensure that Application Strategies and design align with business objectives and conform to best practices.
Initiate and Identify opportunities for product usage, best practices, and creating an enterprise platform
Supervise, mentor, and develop application and EDI engineers; provide continuous feedback, performance reviews, and growth plans.
Coordinate cross-functional delivery with Product, Architecture, Security, QA, and Operations; communicate frequently and transparently with stakeholders.
Manage budgets/forecasts; prioritize maintenance and enhancements; sponsor continuous improvement initiatives and DevOps/Agile maturity.
Ensure frequent, timely, and accurate communication between team members and business users.
Collect, analyze, and report SLA and KPI data (and take corrective actions as warranted) to drive application stability and usability
Participate in on-call responsibilities 24x7x365 as needed, managing team rotation schedules
Lead the evaluation and selection of all related infrastructure components, such as software, hardware, database management systems, and networking capabilities, related to the enterprise's systems architecture.
Lead technology efforts and maintain a high degree of technical knowledge on new and emerging technologies; maintain a sandbox for the development team where members can learn new tools and evaluate if this can fit into the current development environment.
Be the technology expert and internal advocate of development technologies
Mentor, train, and supervise team members directly and indirectly, review their work and provide effective constructive feedback to achieve their best performance and goal attainment
Set the tone for a strong Enterprise culture and high employee engagement.
Ensure all team members understand, are trained in, and comply with Paradigm’s security requirements and policies.
Ensure all team members have the minimum level of IT system access required to effectively complete their Paradigm responsibilities.

Benefits

Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).
Financial incentives – Paradigm’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.
Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.
Volunteer time– We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year.
Learning and development: One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.

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