IT Application Architect & Administrator

Sierra Space • Centennial, CO

1d

About The Position

The Technical Systems Administrator III is responsible for overseeing the installation, maintenance, and upgrade of internal computer hardware and software systems used for designing and developing company products. This role supports and contributes to the enterprise business or engineering application strategy, ensuring the smooth operation of IT systems, and leading continuous improvement initiatives to enhance service quality, efficiency, and customer satisfaction. In this role, you will oversee and contribute to the configuration, upgrade, and long-term operation of software while directing the operation and maintenance of software architecture and environments to support the IT needs of the business. You will supervise entry-level to intermediate analysts or a team of such analysts, supporting and contributing to the enterprise business or engineering application strategy. A key responsibility will be to continuously assess and improve processes to enhance service quality, efficiency, and customer satisfaction. You will identify areas for improvement, develop improvement plans, and lead their implementation. Additionally, you will support collaboration with external vendors and service providers to define contracted services and ensure they meet the agreed-upon requirements of the business. Maintaining documentation of system configurations, procedures, and troubleshooting steps will also be essential. You will provide technical support and training to end-users as needed and stay updated with the latest industry trends and technologies to ensure the company’s IT infrastructure remains current and effective. Depending on the scope of the role, you may act as an individual contributor or supervise, mentor, and coach other business systems analysts.

Requirements

• Requires Bachelor's degree in a related field (or equivalent work experience in lieu of degree or Masters +3 yrs experience)
• Typically 5+ years of related experience
• Certification: varies by business system
• Deep understanding of IT systems, software configuration, CI/CD, engineering, and/or business processes
• Proficiency in software environments and upgrades

Nice To Haves

• Certifications: AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator
• Experience with cloud computing platforms and services (e.g., AWS, Azure, Google Cloud Platform)
• Proficiency in automation tools and scripting languages (e.g., Ansible, Python, PowerShell)
• Understanding of containerization and orchestration technologies (e.g., Docker, Kubernetes)
• Experience with continuous integration and continuous deployment (CI/CD) pipelines and tools (e.g., Jenkins, GitLab CI)
• Knowledge of network architecture and protocols
• Experience with database management systems (e.g., MySQL, PostgreSQL)
• Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana)
• Understanding of cybersecurity best practices and protocols
• Experience with version control systems (e.g., Git)
• Proficiency in virtualization technologies (e.g., VMware)

Responsibilities

• Overseeing the installation, maintenance, and upgrade of internal computer hardware and software systems
• Supporting and contributing to the enterprise business or engineering application strategy
• Ensuring the smooth operation of IT systems
• Leading continuous improvement initiatives to enhance service quality, efficiency, and customer satisfaction
• Overseeing and contributing to the configuration, upgrade, and long-term operation of software
• Directing the operation and maintenance of software architecture and environments to support the IT needs of the business
• Supervising entry-level to intermediate analysts or a team of such analysts
• Continuously assessing and improving processes to enhance service quality, efficiency, and customer satisfaction
• Identifying areas for improvement, developing improvement plans, and leading their implementation
• Supporting collaboration with external vendors and service providers to define contracted services and ensure they meet the agreed-upon requirements of the business
• Maintaining documentation of system configurations, procedures, and troubleshooting steps
• Providing technical support and training to end-users as needed
• Staying updated with the latest industry trends and technologies to ensure the company’s IT infrastructure remains current and effective

Benefits

• medical
• dental
• vision plans
• 401(k) with 150% match up to 6%
• life insurance
• 3 weeks paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level