IT Application Analyst - Hybrid

Gaming Enterprise•Prior Lake, MN

13h•Hybrid

About The Position

Come join a team that provides day-to-day administration and supports working with various top-of-the-line technology, software environments, operating systems, and computer hardware platforms! Job Overview: The IT Applications Analyst is responsible for the daily administration, support, and optimization of enterprise business applications. This role involves evaluating, documenting, implementing, testing, and troubleshooting a wide range of software solutions while performing root cause analysis to resolve incidents efficiently. The analyst collaborates across several IT teams, works within diverse software environments, operating systems, and hardware platforms, and serves as a key liaison between end users, IT professionals, and third-party vendors. Under the guidance of the IT Applications Supervisor and Manager, the analyst also contributes as a technical lead on application-related projects and ensures consistent, high-quality support for all business-critical applications.

Requirements

Any combination of post-secondary education in Business, Information Technology or related IT field and IT related experience to equal 4 years.
Must possess excellent interpersonal skills, communication skills and sound judgment.
Hands on experience with multiple IT technologies.
Knowledge and understanding of incident, problem and escalation process.