IT Application Analyst

Mayo Clinic•Rochester, MN

About The Position

The Cardiovascular Systems Unit is seeking an Application Analyst to join an existing team providing analysis and support for information systems vital to the Cardiovascular practice. Primary responsibilities include coordination, configuration, documentation, testing, implementation, and maintenance of vended systems. This position will fill an important role as subject matter expert of several of the departmental systems used in Cardiovascular divisions such as Heart Rhythm Services, Cardiac Cath Labs, and Echo Lab. We will look to this individual to be able to coordinate system upgrades, meet with clinical practice areas to garner requirements, and partner with IT colleagues and others to implement solutions to enable a growing practice area. There will be opportunities to work closely with the clinical areas to improve the systems they use to enable better patient care, workflow, and business processes. Relational database skills and experience with HL7 and other interfacing methods is highly desired. A motivation to troubleshoot challenging technical situations will also be key to this role. Supports software programs or modules across multiple clinical and/or business functions. Understands the business environment and the impact IT can have on the business environment. Provides analysis and support for installed systems as well as system implementation and integration projects that require systems analysis, design, testing and implementation for specific modules or applications. Maintains knowledge of existing systems and is certified in the vended application, as required. Configures, designs, develops, or modifies applications via vendor tools or augmented tools developed within Mayo Clinic and is able to validate data integrity of changes introduced. Resolves customer problems with software and responds to requested improvements and enhancements. Research requests to determine scope, size and impact. Works with customers to elicit requirements through a variety of techniques. Validates requirement information with customers to ensure completeness, correctness, and clarity. Validates the developed solution to ensure it satisfies the stated requirements. Functions as a liaison between clinical, business, and technical areas during the planning process. Builds credibility and rapport with customers to understand their needs. Manages small- to mid-sized projects. Contributes to software testing activities. May be required to provide 24/7 on-call support. During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. This vacancy is not eligible for sponsorship/we will not sponsor or transfer visas for this position. Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Nice To Haves

Relational database skills
Experience with HL7 and other interfacing methods
A motivation to troubleshoot challenging technical situations

Responsibilities

Coordination, configuration, documentation, testing, implementation, and maintenance of vended systems
Coordinate system upgrades
Meet with clinical practice areas to garner requirements
Partner with IT colleagues and others to implement solutions
Improve the systems they use to enable better patient care, workflow, and business processes
Supports software programs or modules across multiple clinical and/or business functions
Provides analysis and support for installed systems as well as system implementation and integration projects
Maintains knowledge of existing systems and is certified in the vended application, as required
Configures, designs, develops, or modifies applications via vendor tools or augmented tools developed within Mayo Clinic and is able to validate data integrity of changes introduced
Resolves customer problems with software and responds to requested improvements and enhancements
Research requests to determine scope, size and impact
Works with customers to elicit requirements through a variety of techniques
Validates requirement information with customers to ensure completeness, correctness, and clarity
Validates the developed solution to ensure it satisfies the stated requirements
Functions as a liaison between clinical, business, and technical areas during the planning process
Builds credibility and rapport with customers to understand their needs
Manages small- to mid-sized projects
Contributes to software testing activities
May be required to provide 24/7 on-call support