IT Analyst-Dayton Office-Hybrid

MCGOHAN BRABENDER AGENCY INC•Dayton, OH

53d•Hybrid

About The Position

As an IT Analyst at McGohan Brabender, you will play an integral role in analyzing and automating our organization’s data and systems. The ideal candidate will be a proactive and critical thinking individual, focused on collaboration with other IT and non-IT resources to create the best solutions for the organization.

Requirements

Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
Proficiency in Python for scripting and automation.
Experience with process automation tools (e.g., Salesforce Flows, Salesfoce Apex, Power Automate).
Knowledge of cloud platforms for deploying automation solutions.
Strong understanding of APIs and system integrations.
Analytical thinking and problem-solving skills.
Excellent communication and documentation abilities.

Nice To Haves

Experience working in a HIPAA-compliant environment.
Familiarity with database management and SQL.
Knowledge of cloud platforms and SaaS integrations.

Responsibilities

Analyze and document business processes to identify inefficiencies and recommend improvements.
Design, develop, and implement automation workflows to streamline operations.
Integrate automation tools with existing IT systems (CRM, ERP, databases, communication platforms).
Configure APIs, connectors, and custom scripts for data exchange between systems.
Develop and maintain Python scripts for automation, data processing, and system integration.
Identify, troubleshoot and debug automation workflows and scripts during development and post-deployment.
Monitor and maintain automation solutions to ensure reliability and performance.
Create clear documentation, including user guides and SOPs for automated processes.
Collaborate with stakeholders to communicate project progress, risks, and outcomes.
Ensure compliance with data security and integrity standards throughout all processes.
Identify automation opportunities across departments and propose innovative solutions.
Develop and maintain dashboards or reports to monitor automation performance and ROI.