IT Analyst - VolCard Office - UTK

University of Tennessee • Knoxville, TN

4d

About The Position

The IT Analyst is responsible for overseeing the technical execution, systems
integration, and operational efficiency of Vol Dining, VolCard, and related
campus services. This role ensures seamless functionality of Point-of-Sale (POS)
systems, access control systems, meal plan administration, and food service
operations. The ideal candidate will collaborate with cross-departmental teams,
contractors, and IT personnel to deliver innovative solutions while maintaining
compliance with university policies and industry standards. Availability for
evening and weekend work, as well as conferences.

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and
innovative thinkers since its founding in 1794. The university is home to more
than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold
the university’s tradition of lighting the way for others through leadership and
service.

UT Knoxville offers over 900 programs of study across 14 degree-granting
colleges and schools. As Tennessee’s flagship land-grant university, its
footprint spans the entire state. The university holds the highest Carnegie
classification for research activity and has deep partnerships with industry
leaders and the US Department of Energy’s largest multidisciplinary laboratory,
Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the
Institute of Agriculture and the Space Institute, as well as the UT Institute of
Public Service.

UT Knoxville considers its employees its number one asset. With values that
focus on work-life balance, compensation, and innovation leadership, all Vols
are supported to advance professionally. Employees have access to career
development and coaching, continued education, and an extensive list of
development and training possibilities. The Volunteer employee experience
implements structures and practices to attract and retain top-tier talent,
fostering a strong staff community and supporting a culture of involvement and
engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning
and engagement, with a tradition of service and leadership that carries that
Volunteer spirit throughout the state and around the world. It has been ranked
nationally as “Best Employer for New Graduates,” “One of America’s Best Large
Employers,” and “Best Workplace for Women,” and has been designated as “Best
Place for Working Parents” by Forbes Magazine.

Responsibilities

• overseeing the technical execution
• systems integration
• operational efficiency of Vol Dining, VolCard, and related campus services
• ensuring seamless functionality of Point-of-Sale (POS) systems
• access control systems
• meal plan administration
• food service operations
• collaborate with cross-departmental teams, contractors, and IT personnel to deliver innovative solutions while maintaining compliance with university policies and industry standards

Benefits

• career development
• coaching
• continued education
• development and training possibilities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed